ProFrac

FHE - Regional Operations Manager

FHE - Regional Operations Manager
Notice info
LocationFruita, CO
Job Typefull time
On-site
Oil and Gas

About This Job


Position Summary:

Responsible for management and oversight of remote and local shops, supporting the shop managers and their teams to deliver excellent results and achieve the highest operational standards across all areas of the business. Responsible for driving change and supporting all locations in adapting to changing business environments while upholding the highest standards for quality and customer service.


Job Description/Expectations:

Strategic Planning: Developing and implementing strategies to improve efficiency and productivity, and to achieve organizational goals.
Performance monitoring: Analyzing key performance indicators (KPIs) such as sales, revenue, quality and customer satisfaction.
Compliance: Ensuring compliance with company policies, procedures, and local, state and federal regulations
Relationship building: Developing and maintaining relationships with key stakeholders, such as suppliers, partners and customers.
Training: Developing and or implementing regional training programs, to support ongoing employee development and continuous improvement in shop production.
Budget management: Developing and managing regional budgets
Staff management: Overseeing the recruitment, onboarding, and development of regional staff
Customer feedback: Monitoring and analyzing customer feedback to identify areas of improvement.
Review progress of the operational activities of the shop with shop managers
Develop and manage shop production and service schedules.
Support the continuous improvement of the quality of products to meet the set standards and customers’ requirements
Manage the adherence to health and safety regulations.
Review and oversight of maintenance programs for shop facilities, equipment and fleet.
Manage inventory levels and control flow of production.
Manage compliance with Company and Quality policies, procedures and standards.
Review sales orders and resource requirements of remote and local shops
Review and ensure all sales orders meet customer requirements and are invoiced and shipped from remote and local shops.
Manage personnel: Work with shop managers and HR on hiring, firing, training and performance management
Support Shop Managers through coaching, guidance and growth development
Other duties as assigned.


Knowledge / Skills / Expertise:

Strong understanding of Pressure Control Equipment, Oil Field and general Shop operations
Strong interpersonal and negotiating skills
Excellent communication and customer service skills
Knowledge of all Shop positions and related duties and general operations of a shop
Communication proficiency, organizational skills, mathematical skills, thoroughness, time management.
Read, write and communicate clearly in English.
Good decision-making skills with ability to work under pressure.
Strong Troubleshooting and analytical skills
Strong people & supervision skills
Post secondary education or equivalent experience in the field of no less than 10 years, required.


Environmental Conditions and Work Environment:

The performance of this position may require exposure to the manufacturing/assembly areas of the shop that require the mandatory use of personal protective equipment such as safety glasses, steel-toed footwear and hearing protection. The noise level in the work environment is usually moderate although noise levels in the shop at certain times may be higher. For the most part, the employee will be exposed to ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.


Physical Demands:

Individuals may need to sit or stand as needed, as well as drive a vehicle. The position may require walking primarily on a level surface for periodic periods throughout the day. The employee may reach above shoulder heights or below the waist or lift as required to file documents or store materials throughout the workday. Proper lifting techniques are required.


Other:


Travel will be expected with this position.

May have to work overtime hours as needed, according to Company workload.

Dress in a fashion that enables employees to complete the daily tasks, while maintaining a professional and appropriate appearance.

Please note that this job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. In addition to this position, employees must accept responsibility for the work performed.

Employees of FHE are expected to abide by the Employee Handbook. We expect that employees will maintain a high standard of integrity, honesty and reliability.


Acknowledgment:

By signing my name below, I certify that I have read the above job description. Any questions concerning this position have been discussed. My signature certifies my understanding of and my agreement with the above duties of a Regional Operations Manager for FHE USA LLC. My signature also certifies that I have read and understand the policies set forth in the Employee Handbook.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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