Regional Water Authority

Facilities Manager

LocationNew Haven, CT
Job TypeFull-time
Salary$114,815-$169,931

About This Job

Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the preservation of watershed lands and aquifers. Our vision is to be an innovative water utility that sustains life, strengthens our communities and protects natural resources for future generations. Our STARS values are Service, Teamwork, Accountability, Respect and Safety.

About the RWA:

At the South-Central Connecticut Regional Water Authority (RWA), we provide more than just water—we deliver life-sustaining resources to nearly 430,000 consumers every day. As a nonprofit public corporation driven by our commitment to excellence and community, we take pride in being responsible stewards of over 28,000 acres of watershed land, ensuring the sustainability of our environment for future generations. Guided by the principles of Conscious Capitalism, we believe in the power of business to make a positive impact on the region we serve.

When you join RWA, you have more than a job, you have a purpose and will become part of a team that values integrity, environmental stewardship, and community service. You’ll work with purpose, knowing that every drop of water we deliver makes a difference, and that our customers trust us to uphold the highest standards of reliability, sustainability, and care.

JOB SUMMARY:

The Facilities Manager is responsible for maintaining and overseeing company’s grounds, buildings, and equipment to ensure that a workspace is safe and functional. Their duties include negotiating contracts with service providers, inspecting facilities to meet safety regulations and coordinating renovations and updates.

Responsible for planning, directing, and controlling the overall management, operations, and maintenance of the Authority’s buildings, building support systems, and related internal office services in a manner that will protect the Authority’s investment and support its operations mission, vision, goals, and objectives; approximately 297 facilities encompassing supply, treatment, distribution, storage, and administrative operations.

Preparing facilities and grounds for changing weather conditions including snow and ice, tropical storms, and hurricanes.

Responsibilities:

1. Overall lead for the entire Facilities department.

2. Lead and manages all aspects of the Facilities including daily management of all department personnel, all vendors and overall administration of entire construction department.

3. Oversees the work activities for multiple work teams within Facilities; including planned and reactive maintenance; manages continuous forecasts of resources and projects.

4. Perform project management functions in the areas of facilities design, construction, alteration, maintenance and repair and overall management and leadership of the facilities team.

5. Plan, direct, and control the activities of the facility leads and maintenance technicians.

6. Plan, direct and control the activities of outsourced service contractors and their staff, often after normal business hours, ensuring service contractors are fulfilling all contract obligations.

7. Develop policies and procedures pursuant to the effective management, operations and maintenance of all RWA facilities, with emphasis on life cycle costing and return on investment.

8. Develop and administer an O&M budget averaging $900K annually; develop and administer capital improvement budget averaging $1.0 M annually.

9. Develop and maintain a one-call clearinghouse for facilities service requests.

10. Delegate cleaning and maintenance tasks to team members.

11. Provide leadership in the development and implementation of policies and procedures pursuant to short and long-term facilities master planning, business continuity, and disaster recover. Is a member of the Business Continuity Planning Team/Committee.

12. Develop maintenance programs, tasks, parts inventories, contracts, specifications, histories, and database for all buildings and building systems.

13. Develop and implement metrics and benchmarks to measure effective business practices in facilities management.

14. Provide safety leadership support in the areas of lockout/tagout, electrical safety, building evacuation, fire safety and incident command while developing the RWA safety culture.

15. Develop, administer, and maintain the Infor/EAM computerized maintenance management system.

16. Collaborate with the Director of Procurement to develop and administer contracts, specifications, and supervise of a wide variety of outsourced projects and services.

17. Develop, plan, schedule, and control the management, operations and maintenance of all Authority buildings and building systems including electrical power distribution, lighting, heating, air conditioning, ventilation, fire-control and suppression systems, roof materials management, utilities, housekeeping, telecommunications, fencing, parking, waste management, ergonomics, material handling and storage, signage, domestic plumbing, and other misc. facility management services.

18. Ensures compliance with ADA, OSHA and other pertinent local, state, and federal regulations. Provide support in development of safety improvements and RWA’s zero injury safety culture. Assists in implementing and monitoring safety programs, ensuring that employees conform to all OSHA and RWA safety and health rules.

19. Performs duties and accomplishes other tasks as assigned by the VP Operations.

20. May provides management standby coverage and responds to callouts for resolution of problems or emergencies when necessary.

21. Other duties as necessary to accomplish the mission, vision, and values of our organization.

Supervisory Responsibilities:

Will be responsible for executing all Facilities work and supervising department personnel.
Mobilizes company resources, to support all Facilities work such as field coordination, meter reading, meter reading inspection and meter repair.
Monitors and reports to management on the progress of all Facilities activity, including significant milestones, and any conditions that would affect project cost or schedule.
Oversight of any Facilities vendors assisting with any work for overall department


QUALIFICATIONS:Educational Requirements:

Bachelor’s degree in Utility Management, Engineering, or related field, preferred.
High school diploma and a minimum of 5 years’ experience in construction, distribution, field service, facilities management or utility operations or similar mechanical trade


Experience/Skills/Abilities:

2-5 years supervisory experience, leading people, managing teams and departments with union personnel, preferred.
2-5 years’ experience and understanding of computerized asset management systems preferred.
Supports the RWA’s STARS values (Service, Teamwork, Accountability, Respect and Safety), mission, vision, and higher purpose.
Utility experience is preferred.
Exceptional leadership, management, written and verbal communication skills.
Excellent organizational skills. Ability to manage multiple tasks and priorities.
Excellent technical skills. Ability to analyze problems, assess alternatives, and identify solutions.
Strong collaboration skills and ability to be a team player and work well with others.
Excellent interpersonal skills in the areas of creative problem-solving, conflict resolution, group planning, and decision-making processes.
Understanding of the Authority’s business and safety processes related to water service and utility operations.
Ability to work independently, execute plans and schedules, exercise sound judgment in performing goals and duties
Proficient in Microsoft Office product suite (Access, Excel, Word, Outlook)
Complete OSHA and company-wide training hours as required by the RWA.
Knowledge of regulatory requirements related to water utility companies preferred.


Physical / Mental Job Requirements:

Must have a valid driver’s license and able to travel within RWA’s service area up to 10% of the time.
This position will also require sitting for long periods of time, walking, standing, bending, and walking, as well as using fine motor skills, such as finger dexterity for typing.
This position could be exposed to loud noises, frequent phone conversations, and requires average to above average visual acuity and hearing.
Flexibility to attend late evening and weekend meetings with homeowners, neighborhood events, and other events related to the LSLR program.
Subject to indoor and outdoor environmental conditions that include exposure to extreme cold/hot temperatures.
Ability to use office software (Access, Excel, Word, Outlook, reporting software) InforEAM and GIS system; records-keeping.


Why Join the RWA?

Be part of a forward-thinking organization that values innovation, collaboration, and continuous improvement.
Enjoy opportunities for career growth and professional development.
Competitive benefits package


The RWA’s comprehensive benefits package includes:

Medical, dental, vision, and life insurance
Generous paid time off
Short-term and long-term disability coverage
401k and tuition reimbursement plans
Wellness Program & Incentives

South Central Connecticut Regional Water Authority (SCCRWA) will not discriminate or permit discrimination against any person or group of persons on the basis of race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, sexual orientation, intellectual disability, mental disability or physical disability including, but not limited to, blindness, (unless such disability, even with reasonable accommodation, prevents the applicant from being able to perform the work involved), or in any manner prohibited by the laws of the United States or of the State of Connecticut. Further SCCRWA will not retaliate against or condone retaliation against any person or group of persons who oppose actions, treatment or conduct that they believe to be discriminatory.

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