ERP & Technology Vendor Lead

The Opportunity

Company, Department:

Nova Scotia Power, Business Transformation

Location

: Halifax, NS

Type of Employment:

Full-Time, Contract role for 12 months

Nova Scotia Power is seeking an ERP & Technology Vendor Lead to join our ERP Program team on a contract basis as part of a broader Business Transformation initiative.

The Vendor Management Lead for Peoplesoft, PowerPlan and Fusion applications will play a crucial role in the organization by overseeing the relationships and performance of external vendors that provide technology products and services. This role is essential for ensuring that vendor(s) align with the company’s strategic objectives and contribute effectively to its operations. By managing vendor contracts, negotiating terms, and monitoring service levels, the Vendor Management Lead helps drive efficiency and innovation within the organization, ultimately supporting business goals.

This role will provide oversight on vendor service expectations related to vendor performance, facilitating cross-functional teams to address vendor-related issues, and overseeing specific areas such as vendor governance and compliance.

You'll be responsible for evaluating vendor performance against service level agreements (SLAs), conducting regular reviews, and implementing improvements where necessary. In addition, you'll work closely with internal stakeholders to ensure that vendor services meet the organization's needs and contribute positively to overall business success.

Key Elements Of This Role Include

Vendor Relationship Management

- Oversee relationships with external technology vendors to ensure alignment with company strategic objectives

- Build and maintain strong partnerships with key solution vendors to support business needs.

Contract and Performance Oversight

- Manage vendor contracts, negotiate terms and ensure compliance with agreed-upon service levels.

- Evaluate vendor performance against SLA’s, conduct regular review and implement improvements as needed.

Cross-Functional Leadership

- Facilitate cross-functional teams to address vendor-related issues, ensuring collaborative problem-solving and resolution.

- Work closely with internal stakeholders to ensure vendor services meet organization requirements.

Service Delivery and Application Delivery

- Manage service levels for application availability and performance across the business.

- Monitor and maintain service levels, participating in process development to improve service delivery.

Procurement and Compliance

- Oversee procurement activities and ensure compliance with company policies and regulatory requirements.

- Track and report on vendor-related incidents, requests, and problem resolution.

Continuous Improvement

- Identify opportunities for efficiency and innovation.

- Implement process improvements.

You will be responsible for your personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations.

These Skills Will Make You Successful

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

- A minimum of 3 years in vendor management, procurement, supplier management, or operations.

- A bachelor's degree in a related field such as business, supply chain, or logistics.

- Strong written, verbal and presentation skills are crucial for interacting with vendors, internal teams and stakeholders

- Skills in analyzing data, measuring vendor performance (KPIs) and evaluating pricing to make informed decisions

- A proactive and analytical approach to resolving issues.

- The ability to think long-term, align vendor strategies with company goals and focus on both cost savings and value creation.

- Building and maintaining strong, long-term, and mutually beneficial relationships with vendors.

- Understanding the legal and financial aspects of vendor contracts and ensuring compliance.

- Identifying and proactively addressing potential risks associated with vendors.

- Working effectively with cross-functional internal teams.

- A mindset focused on optimizing processes, performance, and relationships over time.

We understand that experience comes in many forms, and we’re dedicated to adding new perspectives to the team. So, if your experience is close to what we’ve listed above, please consider applying.

Learn more about our culture and values

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.

If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you.

The perks of joining our team? We offer:

- The opportunity to contribute to a high-impact transformation program

- A collaborative and inclusive team environment

- Professional development and mentorship in change management

- A role with visibility across multiple business units

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQIA+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.