Energy Efficiency and Demand Side Management Services Manager

Energy Efficiency and Demand Side Management Services Manager

Work Location: Open to Montana & South Dakota Office Locations (Butte, Montana preferred)

Pay range: $102,200 to$167,500 per year

Employment Status: Regular Full-time

External candidates apply at northwesternenergy.com

Internal candidates apply through iConnect.

About this position:

The Manager of Energy Efficiency and Demand Side Management Services is responsible for the strategic development, implementation, and oversight of NorthWestern Energy's energy efficiency (EE) and demand side management (DSM) programs for residential, commercial, and industrial customers. This position leads a team of professionals, coordinates with regulatory agencies and stakeholders, manages program budgets, and ensures program compliance and effectiveness in achieving company and community sustainability goals.

We offer great benefits:

NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,600 amazing people and serve over 800,000 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:

- 401K with company match up to 4% and non-elective contribution up to 7%

- Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)

- Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)

- Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)

- Continuing education reimbursement

- Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)

- Paid company endorsed volunteer opportunities

- Paid parental leave

- Paid bereavement leave

- Paid training opportunities

- Paid time off starting on your first day, plus 11 paid holidays

Benefits may vary by position or as negotiated as part of a collective bargaining agreement.

What You Will Do:

- Develop and implement comprehensive energy efficiency, demand side management and low income programs in alignment with NorthWestern Energy's corporate strategy, regulatory mandates, and customer needs.

- Lead, mentor, and supervise a team of program coordinators, engineers/analysts, and support staff to achieve program goals.

- Oversee the development, implementation, and continuous improvement of EE/DSM initiatives, including but not limited to customer rebates, incentive programs, educational outreach, and technology integration.

- Manage NorthWestern Energy's Universal System Benefits (USB) program to ensure compliance and funding for energy conservation and low-income energy assistance.

- Collaborate with internal teams (Regulatory Affairs, Energy Supply, Customer Care, Communications and Marketing, Operations, etc.) to ensure seamless program delivery and alignment with broader company objectives.

- Direct the preparation and presentation of comprehensive program plans, progress reports, and regulatory filings to internal leadership, public utility commissions, and external stakeholders.

- Engage with key stakeholders including regulatory bodies, community partners, industry groups, and customers to promote NorthWestern Energy's EE/DSM/USB programs and foster collaborative relationships.

- Manage annual and multi-year program budgets; ensure cost-effectiveness and compliance with regulatory requirements and program guidelines.

- Monitor, analyze, and report on program participation, energy savings, customer satisfaction, and key performance indicators; identify opportunities for improvement and innovation.

- Stay current with industry trends, emerging technologies, and regulatory developments impacting EE/DSM/USB programs; recommend and implement best practices.

- Ensure that all program activities are conducted in accordance with company policies, regulatory standards, and safety protocols.

- Lead the development and delivery of employee and customer training on energy efficiency and demand management topics.

- Represent NorthWestern Energy at industry conferences, public meetings, and community events as subject matter expert for EE/DSM services.

- All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

- Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

- Travel up to 25%, including overnight travel is required

Am I right for this job? Here's the success profile:

- Bachelor's degree in Engineering, Environmental Science, Business Administration, or a related field required

- Master's degree in a related field of study is preferred.

- Preferred 5 years of progressively responsible experience in energy efficiency, demand side management, utility program management, or a related sector.

- Preferred 3 years of supervisory or managerial experience with demonstrated ability to lead high-performing teams.

- Comprehensive knowledge of energy efficiency technologies, DSM strategies, and applicable regulatory requirements.

- Experience with utility regulatory proceedings, program filings, and compliance a plus.

- Strong analytical, problem solving, and decision-making abilities with proven experience in data-driven program management.

- Excellent written and verbal communication skills, including the ability to effectively present to diverse audiences.

- Demonstrated project management skills with the ability to manage multiple initiatives and priorities concurrently.

- Proficiency with Microsoft Office Suite and relevant program management software; experience with data analysis tools preferred.

- Valid driver's license and ability to travel as needed.

- Demonstrate and maintain a good safety record

- Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click here to certify at no cost)

Requisition #4824

Posting Dates: September 5, 2025 through September 21, 2025

Department/Division: Customer Care

Employment Physical: Not Required

Drug Test: Required

Background Check: Required

Relocation Benefit: Negotiable

Telecommuting: Part-time Negotiable within NorthWestern Energy Service Territory

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com.