Dispatcher

Company Description

American Iron & Metal (AIM) is a family-owned company and a recognized global leader in the metal recycling industry, with more than 125 sites and 4,000 employees worldwide. We have continued to thrive over the past eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of the AIM team—a growing team with an entrepreneurial spirit that has evolved over the years into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, automotive parts sales and recycling, welded assembly manufacturing, construction waste recycling, and the production of custom industrial and mining products.

We are proud to do good things for the environment to help create a greener and more sustainable future for all.

It’s simple: we do it well. We strive for excellence.

What we offer!

- Competitive salary, vacation, benefits, and RRSP matching program

- Annual AIM scholarship program of up to $8,500 per eligible dependent

- The tools and support needed to succeed in your career and professional development

- A dynamic and rewarding work environment that’s also a lot of fun!

Job Description

What you'll be responsible for :

- Planning and organizing the driver routes optimally to ensure maximum use of the truck fleet

- Assigning routes to drivers (custom software)

- Answering internal customer calls efficiently, courteously, and professionally

- Entering information into the computer system to document calls and perform appropriate follow-ups

- Being the point of contact for drivers regarding their working hours and resolve issues as needed

- Being able to weigh trucks on our scales and integrate them into our system

- Processing customs paperwork requests (for U.S. drivers)

- Maintaining and monitoring inventory in our supply yards on a daily basis

- Performing any other related tasks

Qualifications

To join our team:

- You have a minimum of 2 years of experience in a similar role

- You are capable of handling complex problems to find the best solutions

- You have strong analytical skills

- You have extensive knowledge of the geographic regions of Quebec, Ontario, the Maritimes, and Maine

- You are available outside of regular working hours to handle driver emergencies

- You have good knowledge of Microsoft Office Suite and dispatch software (Samsara)

- You are bilingual in spoken and written communication (an asset)