Dispatcher

Position: Dispatcher

Location: Williston, ND

Capex Oilfield Services is a privately owned company providing rental equipment, service, and support to the energy industry. We are looking to add to our thriving organization and are currently seeking a Dispatcher for our Williston, ND branch.

The Dispatcher will be responsible for the deployment, tracking, and billing of all equipment and personnel. Previous rig experience, mechanical aptitude, effectively dealing with customer concerns, and maintaining a high standard of quality and service are required for this position.

Responsibilities:

- Scheduling and dispatching drivers, work crews, equipment, service vehicles, to deliver freight of services, to a wide range of customers and sites.

- Effectively analyzing needs and resources to optimize efficiency, cost-effectiveness and increase utilization

- Providing an enhanced level of customer support in a fast-paced environment; troubleshooting operation issues over the phone, problem solving and multi-tasking

- Completing necessary paperwork, including preparing and distributing of work schedules, scheduling, and planning sheets, daily scheduling and delivery tickets.

- Effectively communicating with other branches and employees to ensure equipment receiving and deliveries are properly executed and operations are supported

- Building and creating delivery tickets, ensuring rebillable items are captured, and work orders are being executed

- Establishing long-term efficiency and success, and ensuring high levels of customer satisfaction by delivering on service agreements

- Completing necessary paperwork, including preparing and distributing work schedules and planning sheets, daily scheduling and planning reports

Key Attributes:

- Ability to be customer focused and to resolve conflicts in an inclusive, calm and transparent manner.

- Ability to communicate openly with a professional demeanor – excellent communication skills both verbally and written.

- Attention to detail and ability to handle high amounts of quick turnaround information.

- Ability to work independently and be an effective team player who contributes positively to the end goals and maintaining interpersonal skills.

- Ability to exercise good judgement and be proactive.

- Industry experience and knowledge of the drilling process.

- Have a willingness to work on call and work in the shop / field as required.

Capex offers a great work environment and competitive compensation package. For more information about Capex, visit our website at https://capexsiterentals.com/our-company/.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Vision insurance

Experience:

- Dispatching: 2 years (Preferred)

- oilfield equipment rental: 2 years (Preferred)

Work Location: In person