Disability Management Specialist

Company Description

The American Iron and Metals Company (AIM) is a recognized global leader in the metal recycling industry, with more than 125 sites and 4000 employees worldwide. We have continued to thrive over the past eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Be part of the AIM team, a growing team that over the years has successfully transformed into a multi-faceted company whose business divisions include metal recycling, construction waste recycling, welding assembly manufacturing, demolition and car dismantling, and recycling. We pride ourselves on doing good things for the environment to help create a greener, more sustainable future for all.

It’s simple; we do it right. We AIM for excellence.

Job Description

Key Responsibilities

Disability Case Management

- Coordinate and manage non-occupational disability cases from initial claim through resolution.

- Liaise with employees, medical providers, insurance carriers (e.g., STD/LTD providers), and internal stakeholders to support timely claim decisions and interventions.

- Ensure all documentation is accurate, complete, and maintained in a confidential manner.

- Along with HR Director Shared Services, AIM representative and facilitation on the disability governance with insurance carriers and review of SLA performance.

Return-to-Work (RTW) Coordination

- Develop and oversee individualized, medically supported return-to-work plans for employees returning from non-occupational leaves.

- Identify suitable accommodations in collaboration with managers and healthcare providers under the duty to accommodate provisions of the law.

- Monitor progress and adjust RTW plans as needed based on medical updates and business needs.

Compliance & Best Practices

- Ensure all processes align with federal and provincial human rights, privacy, and accessibility legislation.

- Keep up to date with evolving disability and accommodation legislation and group benefits policies.

- Support internal policy development and contribute to disability management program enhancements.

- Training design and implementation for the HR Community and management on Disability best practises and process.

Stakeholder Engagement

- Act as a resource for HR, managers, and employees by providing guidance on disability leave procedures and accommodation strategies.

- Facilitate clear and compassionate communication between all involved parties.

- Promote early intervention strategies and employee well-being initiatives.

Qualifications

- Post-secondary education in Disability Management, Human Resources, Occupational Health, Health Sciences, or a related field.

- Certification as a Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC) is an asset.

- 3–5 years of experience managing non-occupational disability cases (STD, LTD) in a corporate or industrial environment.

- Experience working with third-party disability insurance providers and employee benefits programs.

- Strong knowledge of Canadian human rights and privacy laws as they relate to disability and accommodation.

- Excellent case management, organizational, and documentation skills.

- Strong interpersonal and communication skills, with the ability to handle sensitive matters with empathy and discretion.

- Proficiency in Microsoft Office and case management systems.

- Bilingual (French/English).

- Ability to connect and build relationships with all stakeholders.

Additional Information

- A competitive salary + other benefits

- Group Insurance & RRSP Program

- Events organized by the company throughout the year

- Dynamic and rewarding work environment - work on important and meaningful projects while having fun!