Director-O&R Facilities and Administrative Services

Overview

The Director-O&R is responsible for leading the facilities maintenance team and to develop and direct comprehensive maintenance programs for all corporate buildings and grounds under the jurisdiction of Facilities. The individual will lead the Facilities operating and engineering staff in the planning, development and execution of capital and O&M projects, including budgeting, scheduling, estimating, preparing project documentation, coordinating engineering and construction efforts, coordinating filing and obtaining required permits, scheduling and oversight of contractors performing work. This role oversees safe, compliant, and cost-effective operations and maintenance of facilities within the entire O&R region, which currently includes 17 locations, leading a management and union workforce, and works with various customer groups to identify, plan and implement clean energy and carbon reducing solutions.The Director O&R provides leadership and direction for developing, estimating/ tracking, implementing and coordinating projects/programs to improve workspace design and space utilization, oversees the development of detailed write-up and scope of work for white papers and property record analysis and follows-up with various stakeholders, including supply chain to ensure timely processing of requisitions and contract awards. This role provides support in the development and continuous updating of the Facilities 5-year and 10-year plans, oversees the management of the corporate records management program, including planning, development, and compliance oversight and is responsible for the corporate vital records protection program, including disaster recovery/business recovery records.The Director O&R must be an energetic, motivated leader with strong communication, presentation, and team-building skills, with demonstrated initiative and commitment to safety, customer service, budget management, and operational excellence. The individual needs to motivate and mentor team members, acting as a safety leader, and a champion to support inclusion efforts, which include creating and maintaining an engaging and inclusive workplace and team.The Director will attend town Planning and Zoning Board meetings to obtain project approvals, collaborate with union leadership to review and update projects and programs while fostering strong relationships, and may be requested to present projects to the O&R Board for approval as well as attend O&R leadership meetings.

Responsibilities

Core Responsibilities

- Provides oversight of building and yard operations and maintenance, including mechanical, electrical, plumbing, HVAC, fire protection systems, lifts/elevators, steam, pneumatic, gas, landscaping, and snow removal activities.

- Oversees facility maintenance personnel, managing productivity, training compliance, attendance and overtime accuracy, and providing feedback, coaching, and disciplinary action when necessary.

- Manages records management policies and procedures for all records and information media across O&R, ensuring compliance with federal (FERC, IRS, NARUC, OSHA) and state (PSC, PUC, NJBPU) regulatory requirements.

- Communicates and enforces records management policies across business units, conducts audits, oversees records transfers, creates retention schedules, and provides counsel to department management.

- Directs and coordinates building and yard construction and project activities, working with engineering consultants, contractors, and internal stakeholders to ensure alignment and timely delivery.

- Prepares investment plan documentation, including testimony and white papers, and may be required to testify. Develops five-year budgets with supporting documentation and provides monthly variance updates.

- Manages procurement and financial processes, including requisitions, purchase orders, appropriations, cost estimates, and project scope, ensuring projects are completed within budget criteria.

- Collaborates with Facilities Engineer and tenants to develop long-term plans for equipment replacement and installation, reviewing maintenance requirements for operational reliability.

- Reviews and recommends contractor bid proposals, oversees on site contractors during projects to ensure compliance with specifications, and consults with other departments to meet project requirements.

- Ensures implementation of Company safety, health, and environmental programs, promotes safe work practices, leads safety briefings, and fosters a zero-harm workplace in compliance with regulations.

- Supports inclusion initiatives to advance our workplace culture, creating an environment where team members voices and perspectives are valued.

- Enhances the Customer Experience by promoting a proactive, customer-centric culture that builds trust and confidence among customers and stakeholders.

Qualifications

Required Education/Experience

- Bachelor's Degree and 8 years related business experience or

Preferred Education/Experience

- Bachelor's Degree Engineering, Architecture or related area and 8 years related business experience

Relevant Work Experience

- Must have supervisory experience, required.

- Ability to lead a team to work on complex projects with general direction and minimal guidance, required.

- Experience in advising and guiding customers through use of building space, complying with building codes and implementation of design projects, required.

- Proven ability to handle multiple projects, stay within budget and meet deadlines, required.

- Must be available and responsive as needed to support operations throughout all shifts, and available to be on call and/or participate in off-hour emergency response activities, required.

- Knowledge and experience in Maximo and Oracle, required.

- Knowledgeable of NYC and NYS building codes, required.

- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc., required.

- Must be able to attend town Planning and Zoning Board Meetings to obtain approvals for projects, required.

- Ability to collaborate with Union leadership in various ways - update/interact/review projects and programs with them to continue building relationships, required.

- May be requested to present projects to the O&R Board for approval, as well as attend O&R leadership meetings, required.

Skills and Abilities

- Ability to analyze and interpret financial data

- Excellent collaboration and team building skills

- Ability to work within tight timeframes and meet strict deadlines

- Demonstrates a high commitment to quality

- Well organized, detail oriented and flexible to handle multiple assignments

Licenses and Certifications

- Driver's License Required

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.