Director of IT

As a vital member of our dedicated team, you will play a meaningful role in supporting the community we proudly serve. We are a customer-owned, not-for-profit utility proudly providing safe and reliable water and electric services to more than 10,000 homes and businesses throughout the City of Spokane Valley. Our commitment goes beyond just keeping the lights on and water flowing, we strive to strengthen the community we call home.

At Modern, our employees are the heart of our mission. We are dedicated to fostering a welcoming, inclusive, and supportive workplace where individuals are respected, empowered, and encouraged to grow. We value the diverse talents and perspectives our team members bring, knowing that collaboration and creativity fuel our continued success.

Every day, our employees have the opportunity to make a tangible difference, enhancing the well-being of our neighbors and shaping the future of Spokane Valley. Through teamwork, innovation, and a shared sense of purpose, we are building a utility our community can depend on for generations to come.

We are currently seeking a full-time Director of IT

to join our leadership team. This is a key role that offers the opportunity to influence technology strategy, support essential operations, and lead forward-looking improvements that benefit both our workforce and the community.

Position Summary:

 The Director of IT is responsible for leading the strategic direction, daily operation, and advancement of Modern Electric Water Company’s technology systems. This leadership role supports all facets of our electric, water, and administrative operations through secure, reliable, and innovative IT solutions.

Reporting directly to the CEO, the Director of IT oversees all aspects of IT infrastructure, including network and systems administration, cybersecurity, contract and vendor management, and core operational applications. The position also serves as the internal expert for critical platforms such as TWACS, Sensus, Meridian, and Report IQ.

The ideal candidate is a collaborative, mission-driven leader who combines deep technical expertise with strategic vision. This role requires the ability to manage complex systems, champion innovation, and lead cross-departmental initiatives that enhance organizational efficiency and resiliency. The Director will also play a central role in business continuity planning, risk management, and long-term technology investment.

Key Responsibilities:

Guide IT strategy, mentor team members, and implement training programs aligned with evolving technologies.

Manage utility platforms including TWACS, Sensus, Meridian, GIS, and Report IQ, ensuring accurate data flow and operational alignment.

Lead network security protocols, access controls, compliance audits, and incident investigations.

Oversee system backups, test restorations, and business continuity planning to safeguard critical data.

Direct IT purchasing, vendor relationships, and contract compliance for software and hardware solutions.

Maintain IT infrastructure, conduct upgrades, and troubleshoot systems with minimal disruption.

Ensure end-user support, develop documentation, and lead company-wide IT training efforts.

Contribute to strategic planning, manage IT budgets, and address internal control and regulatory requirements.

Qualifications:

Working Conditions:

Hiring Process:

Following an initial review of applications, selected candidates will be contacted for further information and may be invited to participate in an interview. Applicants who advance to the final stage of the hiring process will be required to complete a preemployment background check and a drug screening. These steps ensure that our team maintains the highest standards of safety and professionalism.

Modern Electric Water Company’s Commitment to Equal Opportunity:

Modern Electric Water Company is committed to fostering a diverse, inclusive, and equitable workplace. We maintain a strict policy of non-discrimination for all employees and applicants for employment. This commitment applies to all aspects of employment and covers protected characteristics including, but not limited to: race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy (including related conditions such as breastfeeding), or any other status protected by applicable law. Employment decisions at Modern are based solely on merit, qualifications, and business needs.

We are also committed to providing access and reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process, as well as during employment. If you require an accommodation during any stage of the application or interview process, please contact our Human Resources Department for assistance.

Comprehensive Benefits Package:

Modern Electric Water Company offers an all-inclusive package encompassing compensation, benefits, retirement plans, and employee development. Our array of programs and options is designed to cater to your individual needs, including:

This announcement is meant only as a general descriptive recruitment guide. It does not constitute either an expressed or implied contract and is not a complete description of the job.