Job Overview:
Conservice is seeking a strategic, results-driven Director of WasteX to lead the continued growth and deliver operational excellence of our WasteX product - our innovative solution for optimizing waste and recycling services for institutional real estate investors and their management companies. This role is a unique opportunity to own and scale a high-impact product, lead a cross-functional team, and drive key business outcomes, while also supporting our company's ESG goals related to waste reduction and sustainability.
Conservice is a leader in developing innovative solutions for sustainable utility management. WasteX is a testament to this, and as Director, you will play a key role in shaping the future of waste management
Requirements:
Key Responsibilities:
•Lead, coach, and develop a high-performing team across operations, support, and product enablement functions.
•Foster a culture of accountability, collaboration, and continuous improvement.
•Oversee relationships with waste and recycling vendors, ensuring service excellence and data clarity. .
•Manage operational performance across a national network of providers.
•Own the P&L for the WasteX product team. This includes forecasting, building, and managing the budget, as well as identifying levers for revenue growth through cross selling and value-add product additions, as well as building operational scalability.
•Set and execute the growth strategy for WasteX, driving client adoption and market expansion.
•Work closely with account management to drive client retention and expansion.
•Partner with internal stakeholders in marketing, product, sales, and technology to refine offerings and support long-term innovation.
•Act as the subject matter expert (SME) for WasteX, supporting the sales team with insights, tools, and expertise during client pitches and upsell efforts.
•Oversee the resolution of high-priority client concerns, working cross-functionally to ensure timely and effective outcomes.
•Monitor client satisfaction, growth, and efficiency, and lead initiatives to improve service delivery and retention.
Qualifications:
•+ Experience leading and scaling teams within a high-growth environment.
+ Strong strategic thinking skills, combined with a hands-on, problem-solving approach.
+ Excellent communication and interpersonal skills, with the ability to work effectively with clients, executives, and cross-functional teams.
+ Proficiency in data analysis.
+ Project management expertise.
•+ Proven ability to manage profit and loss (P&L) and drive financial performance, including forecasting, budget development, and budget management.
+ Familiarity with the waste/recycling industry or multifamily property management.
Benefits:
•Competitive salary and comprehensive benefits package.
•Opportunities for professional growth and development.
•Work as a leader in a dynamic and innovative company.