Director, Internal Operations

About Metergy Solutions, LLC. (“Metergy”)

As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.

Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.

As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.

Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. The Role

This position oversees the Internal Operations of the EMS3/Exton office, focusing primarily on the billing and account integration teams. These teams are responsible for onboarding new submetering properties and delivering consistent, recurring billing services across the entire EMS3 portfolio of recurring revenue. A critical aspect of this role is fostering close collaboration with the Director of Field Services (US) to ensure that service levels are consistently met and that clients receive a seamless experience. This includes providing strong leadership in the Exton office during a period of significant growth and change, while also managing relationships with business leaders, technology teams, and external partners.

The Director of Internal Operations will report directly to the COO of EMS3, with a ‘dotted line’ to the US President. This role is integral to advancing Metergy’s mission of providing building owners and occupants with accurate, reliable utility consumption data through industry-leading submetering and billing solutions, while cultivating a work environment where team members are inspired and empowered to make a positive impact. Responsibilities include:

Team Leadership and Development:

Operational Oversight:

Process Optimization:

Ownership of Internal Operations P&L:

Collaboration and Communication:

Billing Software Liaison:

Qualfications:

Benefits & Perks* Excellent health coverage and life insurance benefits – no waiting period!

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.