Delta Utilities

Director, Gas Operations

Pearl, MS

full_time

About This Job

Job Summary/Purpose

Management of a geographical region of the Company’s gas operations business provides direct oversight of all operational and budgetary needs with the objective of providing safe, reliable service to customers at reasonable operating costs; managing relationships with regulatory and elected officials that could affect the Company’s ability to operate efficiently.

Accountabilities And Essential Functions

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Manages and directs Company activities including coordination of activities with support staff of other organizations as needed.

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Manages service, construction and maintenance work performed by Company and contractor personnel.

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Directs and assigns security, maintenance and housekeeping of service center building, grounds, and all related equipment.

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Monitors and maintains the leases applicable to current service center building and grounds.

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Develops, monitors and adjusts the operating budget and productivity targets in a consistent and efficient manner.

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Develops the operating and financial strategy consistent with Company direction and vision, implements the strategy and reports the progress.

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Frequent contacts with executives both within and outside the Company on matters requiring explanations and discussion which may influence important decisions.

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Assists employees and counsel’s customers, contractors, and regulatory bodies regarding unusual or difficult problems arising out of the work performed by employees.

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Interprets and administer policies as they apply to employees, customers and the general public.

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Periodically makes field inspections to check quality of work performance of employees.

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Effectively influences and achieves operating culture change across all varying work groups.

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Promotes corporate citizenship, and trains and counsel’s employees to assure them they are building and maintaining a good Company image with customers and their respective community, civic and governmental officials.

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Responsible for regulatory compliance of operations and quality of service regulations.

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Regular and frequent contacts with city, county and state officials, requiring a sense of timing, tact and judgment in dealing with them.

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Works with the community officials to provide information concerning the operations of the company and is responsible for providing information affecting local rates and negotiating agreements.

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Promotes employee and public safety through participation in safety meetings, inspection of equipment and work areas, participation in accident investigations and initiation of corrective action for hazardous situations.

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Exercises independent judgment in emergency situations as required in the absence of established policies and procedures

Minimum Requirements Minimum education required of the position

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Bachelor's degree from an accredited college in business administration, marketing, engineering or related field.

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In lieu of a bachelor’s degree, an additional four (4) years of directly related experience may be substituted, for a total of eleven (11) years of relevant experience.

Minimum Experience Required Of The Position

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Requires a minimum of seven (7) years of experience in the utility industry, including a minimum of three (3) years in a leadership capacity.

Minimum Knowledge, Skills And Abilities Preferred Of The Position

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Understand implications of key economic and financial indicators.

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Develops and approves budgets and makes decisions that support the company's overall financial and strategic objectives.

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Understands profit and loss as it relates to business unit operations and appropriately reacts to fluctuations in discretionary expense and amount of change over time.

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Understand and apply financial and market-based concepts to seek out and develop opportunities that maximize the profitability of Delta Utilities.

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Identify and manage potential risks that could undermine targets.

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Knowledgeable of and leverages technology enhancements and the efficiency it brings to company operations.

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Develops a strategic plan using organizational information and industry/profession trends to build a plan for long-term sustainability and competitiveness.

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Ensure organizational plans include talent employee development to meet business objectives.

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Support the practice of employees assuming other positions for development purposes.

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Delegate work to the lowest, appropriate level and empower others for action, but retains accountability for ensuring work gets completed.

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Provide regular, honest, courageous feedback and coaching to reinforce/recognize effective behavior and improve effectiveness.

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Provide resources and remove obstacles to allow others to expand their responsibilities.

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Develop and foster an organizational culture that supports a team environment.

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Encourage cross-functional cooperation among teams.

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Invite diverse perspectives to encourage new ideas and best work products.

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Identify common goals and objectives that focus the team beyond just individual goals.

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Include all relevant stakeholders before important decisions are made.

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Invite sharing of ideas from others.

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Demonstrate openness and accessibility to others.

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Share thoughts and feelings in a direct, genuine, and respectful way.

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Demonstrate you have listened to and understand others’ points of view.

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Orchestrate customer-focused strategies that build and sustain customer commitment and loyalty.

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Create partnerships with customers by developing an understanding of their business environment.

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Act as a leader in keeping the organization appraised of customer needs.

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Ensure systems/processes are in place to obtain continuous customer feedback.

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Create and maintain open communication with senior personnel in customer organizations.

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Make decisions that are aligned to the overall company goals.

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Work across functions and departments to achieve company goals.

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Place organizational success above individual gain.

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Focus the organization and resources on efforts that add significant value and align according to strategic priorities.

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Encourage others to see the big picture in creating plans and making decisions.

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Drive for results consistent with the organization's vision, mission, and strategies.

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Encourage curiosity by challenging assumptions, questioning processes and being open to new ideas.

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Assess organizational performance against a set of measurable criteria.

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Hold self and others accountable for verifying results and living the values.

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Demonstrate willingness to examine successes and failures to apply what was learned to improve individual and organizational performance.

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Organize to maximize effectiveness and efficiency and leverage the use of technology to gain higher levels of performance.

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Project credibility in highly visible and adversarial situations.

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Make tough decisions at challenging times.

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Work through conflict in a timely, professional, and caring manner.

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Maintain focus and intensity and remain optimistic and persistent while leading others through change.

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Act to preserve relationships, even under difficult or heated circumstances.

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Publicly model behavior that supports the vision and values.

Any Certificates, Licenses, Etc. Required For The Position

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None

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

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Perform other job-related duties as assigned, within your scope of responsibilities.

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Job duties are performed in a normal and clean office environment with normal noise levels.

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Work is predominately done while standing or sitting.

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The ability to comprehend, document, calculate, visualize and analyze are required.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities will be a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States. Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and will acquire Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025. Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

JOB CODE: 31934003

Director, Gas Operations

About This Job

Minimum Experience Required Of The Position

•None

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