Delivery Propane Dispatcher

Primary Purpose of the Position:

Coordinate drivers’ delivery routes, plan deliveries, respond to customer inquiries, and keep the customer database up to date. Participate in assist management annual review.

MAIN MISSION

Primary Purpose of the Position:

Coordinate drivers’ delivery routes, plan deliveries, respond to customer inquiries, and keep the customer database up to date. Participate in assist management annual review.

TASKS & RESPONSIBILITIES

General Responsibilities:

The Dispatcher holds a supervisory role and may therefore be involved in various HR processes (employee follow-ups, vacation planning, employee departures). Thanks to their technical expertise, they also handle after-hours customer calls and contribute to employee onboarding and training.

Role 1: Dispatching Customer Visits

Role 2: Responding to Customer Calls

Role 3: Customer Follow-Up

POSITION CHALLENGES & INTERESTS

Efficiently coordinate the movement of the company’s fleet within a designated territory. Plan deliveries, organize schedules and routes, and ensure all necessary data is collected and recorded to update the client database for operational tracking.

COOPERATION & COORDINATION

REQUIRED SKILLS

Knowledge:

Technical Skills:

Behavioral Skills: