Propane Ninja

Customer Support / Office Administrator

LocationPlant City, FL
Job TypeFull-time
Salary$41,000-$45,750

About This Job


Company Overview

At Propane Ninja, we are a family-oriented company dedicated to providing exceptional propane delivery services. Our mission is to ensure our customers' businesses thrive through fast, flexible, and frequent service. With a focus on innovation and quality, we are transforming the propane industry by leveraging technology to enhance customer satisfaction.


Summary

We are seeking a reliable and detail-oriented Customer Support / Office Administrator to join our dynamic team at Propane Ninja. In this role, you will be pivotal in supporting our operations and ensuring seamless communication with clients. Your contributions will directly impact our mission of delivering high-quality propane services while maintaining strong customer relationships. This position is ideal for someone who enjoys helping people and is comfortable with a variety of administrative tasks.


Responsibilities

Answer and route incoming customer calls professionally and efficiently
Assist with onboarding new customers, including account setup and initial service coordination
Respond to customer inquiries via phone and email in a timely and helpful manner
Maintain and update customer records and documentation
Support internal teams with various administrative duties such as data entry, file management, and scheduling
Monitor and track service tickets or delivery requests as needed
Assist in preparing reports and other documents for internal use


Requirements

Proven experience in an administrative role or similar position.
Strong communication skills, both verbal and written.
Ability to provide excellent client services with a customer-centric approach.
Proficiency in computer applications and data management systems.
Multilingual or bilingual abilities are a plus but not required.
Detail-oriented with strong organizational and time management abilities
Able to work independently and as part of a team

If you're ready to join a company that values innovation and customer satisfaction, apply now to become part of the Propane Ninja family!


Job Type: Full-time


Pay: $41,000.00 - $45,750.00 per year


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Vision insurance


Shift:


8 hour shift


Ability to Commute:

Plant City, FL 33566 (Required)


Ability to Relocate:

Plant City, FL 33566: Relocate before starting work (Preferred)


Work Location: In person

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