Customer Service/Shipping Clerk

Summary

Leads day-to-day operational activities pertaining to truck checking in and trucks checking out. Coordinates with truck drivers, requesting the proper pick-up/drop off information. Effectively coordinates with sales and yard supervisors regarding trucks in yard. All while maintaining a safe a clean work environment.

Responsibilities

- In addition to the Responsibilities of “Customer service/Shipping & receiving window”:

- Effectively communicates with department supervisors and upper management. Utilizes email to communicate with Sales and operations departments

- Manages the truck check in screen.

- Manages and monitors changes to orders currently checked in. Notifies the loading supervisor of any changes/request made by sales.

- Coordinates with Sales with requests (priority levels, removing orders from check in & expediting a truck)

- Processes and handles packing lists and delivery tickets.

- Makes sure all outbound drivers sign out properly and take pictures of the truck.

- Maintains a clean and safe work environment

- Duties are not limited to those described above and may be expanded as needed

Qualifications

- Speak and read English. Bilingual Spanish preferred

- Ability to read and understand industry specifications, charts, and tables

- High school diploma or GED

- Basic computer skills. Experience with MS Word, Excel, and Outlook preferred.

- Must have average reading, writing, and mathematical skills.

- Takes initiative and able to work independently

- Able to handle multiple tasks and priorities

- Customer Service Skills

- Excellent Communication skills

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Application Question(s):

- Have you worked in a warehouse environment before?

Experience:

- Shipping Clerk: 2 years (Required)

Language:

- Spanish (Preferred)

Ability to Commute:

- Houston, TX 77051 (Required)

Work Location: In person