Customer Service Representative / Dispatcher

Grant Mechanical of Traverse City, Michigan, is growing! We are seeking a Customer Service Representative to join our team!

We are looking for someone who has a passion for customer service and an excellent phone presence, who will react well to a fast-paced environment with a team mentality. A reliable, professional individual with attention to detail and great organizational skills to provide scheduling support to a growing company. This position requires excellent data entry skills, as well as great interpersonal and communication skills to maintain relationships with customers and team members.

The position of the Customer Service Representative/Dispatch will be responsible for answering and making phone calls, scheduling, dispatching technicians to jobs and processing permits. In addition, the position is responsible for providing a high level of customer service to both internal and external customers. This position is fast paced and requires the ability to prioritize workload and manage time efficiently

Why Work for Grant Mechanical:

We are a growing company who recognizes the importance of our employees. We offer the following benefits.

Daily Duties:

Required Qualifications:

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

Shift:

People with a criminal record are encouraged to apply

Work Location: In person