Davenport Energy, Inc.

Customer Service Rep

LocationRoanoke, VA
Job TypeFull-time

About This Job


Job Summary:

A Customer Service Representative (CSR) is responsible for interacting with customers, providing information, resolving issues, and ensuring customer satisfaction. They serve as the primary point of contact, handling inquiries and complaints via various channels like phone, email, or in person. CSRs may also take orders, process payments, and manage customer accounts


Duties/Responsibilities:

Maintain a Customer 1st Attitude.
Ability to manage large amounts of incoming calls.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives.
Use industry database software to keep records of customer interactions, process customer accounts, and protect documents.
Follow communication procedures, guidelines, and policies.
Ability to multitask, prioritize, and manage time effectively.
Go the extra mile to engage customers.


Required Skills/Abilities:

Strong basic math skills.
Proficient in both Excel and Word applications.
Bookkeeping experience w/data entry capabilities.
Excellent communication skills.


Education and Experience:

High school diploma or equivalent.


Physical Requirements:

Regularly required to sit for extended periods.
Routinely stand and/or walk.
Reach with hands and arms.

Similar Jobs

company-logo

Customer Service Rep

Davenport Energy, Inc.
Job TypeFull-time
 
Roanoke, VA
2 days ago
company-logo

Customer Service Rep

ExpressWay
Job TypePart-time
Salary
$29120 - $31200
Sleepy Eye, MN
2 days ago
company-logo

Customer Service Rep

Waste Pro
 
Clarksville, TN
7 days ago
company-logo

Customer Service Rep

Border States Electric
 
Florence, SC
9 days ago
company-logo

Customer Service Rep

GE Vernova
Job TypeFull-time
 
Clearwater, FL
17 days ago
company-logo

Customer Service Rep

Sibelco Group
Job Typefull_time
 
Greater Houston
about 1 month ago
2C

Customer Service and Sales Rep

214 Consulting
Job TypeFull-time
Salary
$50000 - $80000
Irving, TX
16 days ago
company-logo

Rep II, Customer Service

Southern Company Gas
Job Typefull_time
 
Virginia Beach, VA
28 days ago
company-logo

Customer Service Representative

ThompsonGas
Job TypeFull-time
Salary
$43680 - $47840
Denver, CO
2 days ago
company-logo

Customer Service Representative

Imerys
Job Typefull_time
 
Sandersville, GA
2 days ago
company-logo

Customer Service Representative

Siemens Energy
Job Typefull_time
Salary
$61500 - $114400
Olean, NY
2 days ago
company-logo

Customer Service Representative

Gerdau
 
Tampa, FL
2 days ago
EE

Customer Service Representative

Edge Energy Group
Job TypeFull-time
Salary
$33280 - $37440
Burnet, TX
2 days ago
KP

Customer Service Representative

Kraft Power
Job TypeFull-time
Salary
$54080 - $76960
Woburn, MA
3 days ago
company-logo

Customer Service Representative

Freedom Electronics
 
Oldsmar, FL
3 days ago
company-logo

Customer Service Representative

Las Virgenes Municipal Water District
Job Typefull_time
 
Calabasas, CA
4 days ago
company-logo

Customer Service Representative

Hydro
 
North Liberty, IN
4 days ago
company-logo

Customer Service Representative

McDougall Energy
Job TypePart-time
 
Strathroy, ON
6 days ago
company-logo

Customer Service Representative

Collins Comfort Masters
Job Typefull_time
 
Tempe, AZ
6 days ago
company-logo

Customer Service Representative

Metal Supermarkets
Job TypeFull-time
 
Ottawa, ON
6 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, Texas
14 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, New Mexico
6 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
2 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
3 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, Texas
about 1 month ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
20 days ago
company-logo

Financial Analyst

Third Coast
Job TypeFull-time
 
Houston, Texas
4 months ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.