Customer Service Dispatcher

Job description

Service Dispatcher for Busy Oil/HVAC company

Are you looking for a fast paced work environment with the ability to grow? Are you a motivated, energetic, self starter?

Hart Home Comfort has an opening for an afternoon/evening service dispatcher:

A minimum of 2 years of experience is required.

Responsibilities include but are not limited to:

routing service calls that come in

calling customers when a change in schedule happens

accurately posting service calls imported from tablets and sending invoices

answering phone calls and provide outstanding customer service for customers in need of deliveries and emergency service

Must be computer literate and be able to work in Windows programs as well as MS Word and Excel.

Salary will be considered based on experience.

Hours:

2 - 10:30 - Mon- Fri

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee discount

- Health insurance

- Life insurance

- Paid time off

- Referral program

- Retirement plan

- Vision insurance

Education:

- High school or equivalent (Required)

Experience:

- Dispatching: 2 years (Required)

- customer service: 2 years (Required)

Ability to Commute:

- Oakdale, NY 11769 (Required)

Work Location: In person