About This Job
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, resolve issues, assist in storage unit rentals, and general cleaning of facility and units. Capitol City Storage is open from 9am - 4pm, Monday - Saturday.
Duties
•Greet customers warmly and assist them with their inquiries or concerns.
•Process monthly payments.
•Accurately enter customer information for unit rentals.
•Clean storage units upon vacancy and new occupancy.
•Monthly overdue payment calls.
•General cleaning to maintain Storage Office.
Qualifications
•Previous experience in a customer service role
•Strong communication skills with the ability to engage effectively with customers.
•Basic math proficiency for handling transactions
•Ability to do general cleaning within storage office and open units.
•A positive attitude and commitment to providing excellent customer service.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 per week
Shift:
Location:
•Cheyenne, WY 82001 (Required)
Ability to Commute:
•Cheyenne, WY 82001 (Required)
Ability to Relocate:
•Cheyenne, WY 82001: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person