CUSTOMER SERVICE and BILLING MANAGER

Description: Are you looking for a fascinating and unique job opportunity? Do you want to help make a difference in helping to serve our community?

Check out this great full-time position in the Customer Service Department at Arapahoe County Water and Wastewater Authority.

Arapahoe County Water and Wastewater Authority (ACWWA, pronounced Aqua) provides the drinking water and wastewater services to the people living and working within its service area. The service area is comprised of about 3,500 residences and businesses located primarily in Arapahoe and northern Douglas Counties.

ACWWA offers excellent benefits that include a pension plan with 5% match, Health, Vision and Dental coverage, Life insurance, Vacation and Sick Leave

The Customer service Billing Manager works under general supervision of the General Manager, oversees and manages the customer service, billing and collection activities and the day-to-day office operation. The Billing and Customer Service Manager is responsible for ensuring customer satisfaction by addressing inquiries, resolving issues, and facilitating effective communication between customers and vendors of our organization.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

ü water delivery and billing for irrigation,

ü domestic and sanitation services,

ü meter reading

Ability to: