Manager Customer Service

Position: Manager Customer Service

Location: Fergus Falls, MN

Description:

At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. Our employees’ impact can take many forms. In this role, the Customer Service Manager will serve and lead both customers and employees. By leading employees well, the Customer Service Manager will not only help to develop employees’ careers but also ensure an excellent customer service experience.

Some examples of those activities will include:

Qualifications:

We’re seeking candidates with a wide range of skills who are obsessed with leading and developing teams and supporting and improving relationships and processes. Some examples of what we’re looking for include:

Offering:

We believe employment is a partnership and we expect excellence from our talented employees. To support our employees and help drive their career experience and goals.

o The expected base compensation for this role is $69,000 to $87,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.

o Incentive plans

o Employee Stock Ownership options

o Retirement Savings Fund with employer match

o Health, disability and life insurance plan options

We’ll accept applications through May 9, 2025.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.