Customer Support Manager

Job Details

JOB DESCRIPTION

Peak’s Customer Support Manager is a liaison between the customer and Peak Rentals. The CSM is responsible for maintaining the relationship between the customer and Peak by understanding, implementing, and communicating the needs of the customer to Peak Management.

The essential job functions include, but are not limited to

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

Compensation Information

Compensation is competitive and commensurate with experience.

Top Tier Benefits

Physical Demands and Exposures

Peak Rentals is an equal opportunity employer. It is Peak’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

Peak Rentals requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency’s Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.

Peak Rentals participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Peak is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Peak only uses E-Verify once you have accepted a job offer and completed the Form I-9.