Customer Quality Management Specialist

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The Opportunity

Are you passionate about enhancing customer satisfaction and resolving quality issues? Join Hitachi Energy as a Customer Quality Management Specialist in Mount Pleasant, PA and play a crucial role in managing both internal and external customer complaints. Based in our dynamic team, you will conduct systematic root cause analysis, develop corrective and preventive action plans, and ensure rapid containment actions to limit impacts on customer operations. This is your chance to make a significant impact in a company that values innovation, collaboration, and excellence.

How You'll Make an Impact

Your Background

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Ready to take the next step in your career? Apply now and help us enhance customer satisfaction and quality performance!

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Location Mount Pleasant, Pennsylvania, United States of America Job type Full time Experience Experienced Job function Quality Management Contract Regular Publication date 2025-05-15 Reference number R0092403