Customer Onboarding Coordinator

We are looking for a Customer Onboarding Coordinator who is eager to learn, motivated, and ready to start a rewarding career in support and energy technology. In this role, you will support the onboarding process, primarily focused on managing and owning the rebate application process for our clients with various utility partners. You will work hand in hand with your assigned Onboarding Manager, learning and growing into the overall Runwise onboarding process.

Runwise (www.runwise.com) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc…) in 7500+ buildings throughout the US. Runwise's unique hardware and software service significantly reduces energy usage, substantially lowering costs and carbon output. As of today, Runwise's technology takes the equivalent of 80,000 cars worth of carbon emissions off the road each year.

At Runwise, our barometer for success is customer satisfaction. As a Customer Onboarding Coordinator, your role will encompass the removal of barriers, addressing inquiries, and ensuring a frictionless path through the rebate application process.

Key Responsibilities:

Essential Skills:

Runwise is proud to be an equal opportunity employer. We are committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We celebrate and support diverse perspectives, skills, and experiences within our company.

What you believe:

Benefits:

Salary Range: $55,000-$75,000 based on experience (East Coast Hours)

This is an excellent opportunity to join a fast-growing company and create a career path beyond this initial role. You will be surrounded by talented people where you will learn about real estate and software/managed services sales at a very fast growing tech company, whilst having a tangible impact on reducing carbon emissions across the country.