CSR/Inside Sales

We’re Hiring a Customer Service Representative (CSR) – Office Administrator

Superior Fuel Company – Ely, MN

Are you someone who thrives on conversations, loves building relationships, and is looking to grow with a company that’s going places? If you’re ready to turn your energy and communication skills into a long-term career, we’re ready for you.

At Superior Fuel Company, we’re not just filling tanks — we’re powering connections. As one of the fastest-growing energy companies in the region, we’re expanding our team and looking for a motivated, people-first Customer Service Representative (CSR) to help drive our continued success in Ely, MN.

This is more than a customer service job. It’s your opportunity to make an impact, connect with others, and grow your career from the inside out.

What You’ll Do:

- Provide superior customer service to walk-in and phone customers

- Answer questions and guide customers through our products and services

- Assist walk-in customers with service explanations and account support

- Learn how to fill propane cylinders (20lb BBQ tanks to 100lb cylinders — training provided)

- Process payments and maintain accurate customer accounts

- Manage inventory for service parts and supplies

- Keep the office clean, organized, and welcoming

- Support your team and jump in wherever needed

You’ll Thrive Here If:

- You have at least 1 year of customer service experience

- You’re detail-oriented, organized, and great with people

- You’re eager to learn and grow in the fuel and propane industry

- You’re comfortable lifting propane cylinders (20lb frequently, 100lb occasionally)

- You’re tech-savvy and quick to pick up new systems

- You bring a positive attitude and strong sense of teamwork

Job Type & Pay:

- Full-time

- Competitive hourly pay based on experience

- Commission Pay: Additional earnings available through inside sales and customer conversions (posted wage includes commission potential)

Benefits That Work for You:

- 401(k) with 6% company match

- Health, dental, vision, and life insurance

- Paid time off and holiday pay

- Employee discounts and referral bonuses

- Company-sponsored short and long-term disability insurance

- Monday–Friday schedule, 8-hour shifts, in office

- Training and support to help you succeed

Ready to take the next step in your career and be part of something great?

Submit your resume to hr@superiorfuelcompany.com, apply through this platform, or visit us at superiorfuelcompany.com/careers.

Apply now. Let’s build something amazing together.

Job Type: Full-time

Pay: $18.00 - $29.50 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee discount

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person