Inside Sales

Job Summary

Since 1981, Quality Plates & Profiles Ltd (QPP) has been a leading steel service center, focusing on plate and profile cutting, QPP delivers exceptional service and quality to a diverse range of industries across Ontario and Canada. Stocking plate from 3/16" to 12" thick in various grades of carbon steel, QPP utilizes CNC Oxy-Fuel and High-Definition Plasma tables, offering precision cutting in any size or quantity.

We are currently seeking a result-driven and customer focused Insides Sales Rep. to join our dynamic team in Puslinch, Ontario. Reporting to the Sales Manager, you will be part of a team of sales professionals driving sales growth in a fast-paced environment.

Responsibilities

- Build and Maintain Client Relationships: Strengthen and maintain business relationships with existing clients, identify new opportunities by understanding client needs and providing solutions.

- Quoting and Industry Information: Responding to customer inquiries, generating accurate quotes, providing product information and following up to obtain any market and industry information from the customer.

- Order Management: Processing orders, ensuring accurate order information. Work closely with scheduling, warehouse and operations team to ensure orders are fulfilled accurately and on time.

- Market Awareness: Stay informed about industry trends and customer feedback to anticipate market needs and understand competitor activities.

Requirements

- Experience: Proven experience in inside sales or customer service is preferred, but not mandatory. Experience in a B2B or industrial setting will be considered.

- Industry Knowledge: Experience in the metals industry and service center background are assets.

- Technical Aptitude: Knowledge and experience with Microsoft Office 365 (Excel, Word, Outlook) and relevant sales tools; ERP experience and AutoCAD knowledge are pluses.

- Education: Completion of post-secondary education, University / College education preferred, or equivalent combination of education and experience.

- Communication Skills: Strong written and oral communication skills with the ability to present ideas effectively and build rapport.

- Time Management: Effective time management skills, ability to prioritize tasks, and work collaboratively as part of a team.

- Negotiations: Demonstrated ability to lead negotiations effectively, ensuring favorable outcomes for both the company and clients, with a focus on building long-term partnerships.

Benefits

- Competitive incentives

- Vision/Health/Dental care

- Paid Vacation

- Pension Plan

- Equal Opportunity Employer

Schedule

- Monday to Thursday: In-office

- Friday: Work from home

If you are ready to take the next step in your career with a well-established business, apply today to learn more about this exciting opportunity at Quality Plates & Profiles Ltd.

hrdept@qualityplates.com

Job Type: Full-time

Benefits:

- Dental care

- Extended health care

- Paid time off

- RRSP match

Experience:

- sales: 2 years (preferred)

Work Location: In person