Coordinator, Business Support

Job Summary:

The Business Support Specialist plays a vital role in ensuring the efficient operation of Messer North America’s Parts Business, Technical Center, and Equipment Teams. This position requires strong organizational skills, attention to detail, and the ability to collaborate across multiple functions to drive business success. The specialist will provide administrative and operational support, streamline processes, and enhance customer and internal team interactions.

Why Messer?

Messer is the world’s largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people—at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities:

Procurement & Invoice Management

- Process purchase order requests from goods receipt through invoice approval.

- Create and submit purchase requests as needed.

- Complete goods receipts upon parts delivery and approve corresponding invoices.

- Maintain a detailed log of all purchase orders, including IO/Cost Center, delivery dates, ordered items, and goods receipt numbers.

- Follow up with Accounts Payable on outstanding invoices.

- Process spares invoices efficiently.

- Invoice all work orders daily and update the spares sales log with invoices and IOs.

- Issue credit memos for returned parts.

- Organize and file invoices and packing slips for accurate record-keeping.

Technical Center Maintenance & Operations

- Oversee maintenance contracts, including annual agreements for lawn care, snow removal, cleaning services, waste disposal, rugs/shop rags, and document shredding.

- Create amount-based purchase orders for contracted services.

- Manage and process monthly utility payments.

- Procure kitchen and office supplies to ensure a well-equipped workspace.

- Collaborate with service contractors for facility maintenance and repairs.

- Order and provide essential items for equipment servicing (e.g., oil, tools).

- Coordinate conference room reservations and catering arrangements for meetings, training sessions, sales engagements, and customer visits.

- This role also serves as the primary receptionist at the Technical Center, ensuring a welcoming and professional environment for all visitors. Responsibilities include greeting customers and Messer guests with warmth and courtesy, providing assistance as needed, and fostering a positive first impression. The individual in this position is expected to maintain a high level of professionalism while facilitating a seamless and hospitable experience for all who enter the facility.

Employee Support & Onboarding

- Facilitate new employee onboarding by ensuring availability of required workwear, boots, and flame- resistant clothing.

- Coordinate the procurement of computers, monitors, and corporate credit cards for new hires.

Safety & Compliance

- Participate in monthly Safety Committee meetings and arrange Tech Center safety meetings.

- Ensure an adequate stock of personal protective equipment (PPE), including safety glasses, earplugs, hard hats, and shoe covers.

- Report potential safety violations to management for prompt action.

- Organize annual safety training sessions for Technical Center staff

- Coordinate CPR certification training for employees.

Required Skills:

- Knowledge of SAP or Related ERP business management software systems

- Working knowledge of office equipment, like printers and fax machines

- Excellent time management skills and independent judgement required to prioritize work

- Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint); experience with various databases

- Attention to detail and problem-solving skills

- Excellent written and verbal communication skills

- Strong organizational skills with the ability to multi-task

- Understanding and adherence to policies and guidelines

- Demonstrated experience in administrative and business process functions.

- Proficiency in MS Office: Word, Excel, Outlook, Teams, etc.

Basic Qualifications:

- Associate’s degree or equivalent, Bachelors Preferred

- Minimum 2 years’ experience in similar role

Preferred Qualifications:

- Customer service experience preferred

- Familiarity with SAP systems to include SAP – PM is preferred

About Messer:

Messer’s safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization – the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.