Universal Builders of America is a Residential and Commercial Roofing and Siding Company in Westerville, OH. We are professional, agile, customer-centric and our goal is to Provide excellent customer service while restoring and remodeling our clients property..
We are looking for a multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management by handling office tasks, providing polite and professional assistance via phone, mail, e-mail and generally being a helpful and positive presence in the workplace. To be successful as a Production Assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly, must be comfortable with computers, general office tasks, and excel at both verbal and written communication.
Communicates regularly with homeowners providing scheduling and material updates.
Responds to customers’ needs providing timely feedback.
Coordinates travel needs/hotels for Quality Control Personnel
Handles customer issues and concerns in a professional and courteous manner.
Searches/prescreens new crews/sub-contractors as apart of onboarding process.
Completes permit applications with building municipalities as needed.
Communicates with manufacturing for the purpose of production installation
Assess’ installation productivity and related activities to determine shortfalls.
Proficient in Microsoft Office: Word, Excel, Outlook and Telephone switchboard
Attention to detail: being able to stay organized and prioritize tasks
Desire to be proactive and create a positive experience for customers
Must work well with other and be able to follow directives given by management
We offer highly competitive compensation packages. Health, Dental, Vision. Time-Off Benefits and a Professional work environment. We are looking to fill this position immediately.