Are you friendly, outgoing and eager to help customers have an amazing experience?
Are you a task oriented person with enough warmth to delight our clients?
Are you organized and forward thinking and enjoy a fast paced work environment?
Are you frustrated with the same old routine and looking for more variety and autonomy?
Join us and help us build something amazing!
Immediate full-time opening for a Wallpaper Project Manager in our San Antonio Office. Paper Moon Painting, San Antonio Branch, an established, progressive and growing residential painting contractor in San Antonio, Texas and the surrounding areas is now accepting applications for a thorough, assertive, and logical Office Manager - Wallpaper to join our team.
The Customer-Focused Operations Manager for our Wallpaper Division is a critical part of our company so it’s important that the person we choose will be a “fit” with our commitments and shared values. If you or someone you know that is excellent at working independently and would like to be rewarded for your organization, efficiency, tenacity and follow through, please read on or share this.
ABOUT THE JOB - KEY RESPONSIBILITIES:
Client Support:
•Answer incoming calls and schedule appointments for our sales team.
•Gather information, measuremens, and pictures that will be used for accurate estimates.
•Create proposal documents based on information from the sales team.
•Ensure customers receive excellent follow-up and progress update communication via company channels, phone, email, CRM, etc.
•Provide continuous communication before, during, and after the project to ensure customer satisfaction
•Maintain current and build new designer relationships
Project Support:
•Schedule projects including communicating with clients, designers, and installers resulting in a seamless and excellent customer experience.
•Ensure all field documents are complete and ready in advance of the project start including executed contract, deposit, materials, and work order.
•Order materials and equipment in advance of the job start with the support of others.
•Communicate with the field for job progress information and facilitate needs and changes as they arise.
Office and Administrative Support:
•Customer billing and A/R Management
•General electronic file management
•Special Projects-Participate in problem solving, research, and implementation
•Oversee and run our hiring process for wallpaper installers by posting ads, reviewing applicants, and scheduling candidate interviews with the branch manager, etc.
•Onboard new wallpaper installers by meeting with them, explaining our paperwork, processes, etc.
ABOUT YOU - TRAITS AND SKILLS NECESSARY FOR SUCCESS:
•You have a cheerful and comfortable verbal communication style especially on the phone
•You are persistent and have the ability to finish tasks despite challenges or resistance
•You have a preference for maintaining and establishing an organized workplace
•You enjoy compiling, confirming, and organizing information
•You are able to see challenges and create solutions
•You demonstrate self-control and an ability to manage time and priorities
•You are answerable and accountable for your actions
•You recover quickly from adversity
•You are comfortable working independently and autonomously
•You treat others fairly, regardless of personal bias or beliefs
REQUIREMENTS:
•Administrative or Operational experience; supporting a high-level manager or business owner
•Previous experience overseeing projects - timelines, resources needed, scheduling, etc.
•We are a tech driven company…Cloud-based software, familiarity with and willingness to learn new technologies and applications
•Proven history at producing measurable results
•Ability to pass background check and drug test
•DISC Assessment we will provide to you.
SCHEDULE:
•7:30-4:30 with a 1 hour lunch break
COMPENSATION:
•$55,000 Salary per year + incentives
BENEFITS:
•10 Days PTO (Sick, Personal etc.)
•50% Company Contribution towards the Company Health Insurance Plan
•Company sponsored basic life insurance
•Optional Dental and Vision
About Paper Moon Painting:
Since 2010, Paper Moon Painting has delivered wallpaper and paint (interior and exterior) for general contractors, homeowners, and commercial clients with high standards of quality and service. Our continued growth stems from our engaged and experienced team with a culture of quality, self improvement, and respect. We care about each other and our clients and enjoy the excellent reputation we have earned as a result.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
Shift:
Work Location: In person