Campus Experience Manager

CLIENT HIGHLIGHT

The client you’ll be supporting is a Fortune 500 global leader in energy technology, focused on helping the world produce cleaner, more reliable power. Their teams design and improve the systems that keep homes, businesses, and communities running, from gas and wind turbines to the electrical grids that connect them. This is a chance to be part of a company that’s driving innovation, supporting sustainability, and shaping the future of energy.

LOCATION

Pensacola, FL 32514

COMPENSATION

$20-$25 per hour

SCHEDULE

Monday-Friday (40 hours per week)

CONTRACT TERM

1 year with high likelihood of extension or conversion to full time employee.

January Start Date.

POSITION OVERVIEW –Campus Experience Manager

This role will provide high-level administrative support to an executive with a primary focus on planning, scheduling, and executing customer and guest site visits while maintaining security protocols, hospitality standards, and clear communication between internal teams and visitors.

This team member is a critical role in creating excellent first impressions, maintaining operations of our customer experience center and ensuring that our visitors have pleasant experiences while on campus.

RESPONSIBILITIES

- Schedule customer and guest visits, coordinate with the executive's calendar and site availability, and serve as the primary point of contact for visitors

- Manage security protocols, including visitor pre-clearance, badge management, and safety documentation

- Arrange catering, meals, accommodations, transportation, and coordinate with external vendors as needed

- Reserve meeting rooms, conference facilities, and arrange equipment for site tours

- Communicate visit details to site operations, security, reception, and relevant departments to ensure readiness

- Prepare welcome packets and pre-arrival instructions; monitor upcoming visits and proactively resolve issues

- Provide back-office support: manage office supplies, update electronic displays and internal communications, coordinate leadership travel, and assist with mailroom/shipping functions

- Maintain confidentiality and professional standards; always ensure guest comfort and security

REQUIRED QUALIFICATIONS/SKILLS

- Associate degree or 2+ years' experience in executive support, hospitality coordination, or event planning

- Proficiency in MS Office and calendar management systems

- Strong verbal and written communication skills; ability to work professionally with diverse stakeholders

- Excellent organizational, time-management, and problem-solving abilities with attention to detail

- Ability to manage sensitive information and follow strict security protocols

- Proven ability to work both independently and collaboratively in a fast-paced environment

- Ability to work flexible hours as needed for events or visit.

PREFERRED SKILLS

- Previous customer service experience

- Proactive, self-motivated, and adaptable approach to changing priorities

- Strong discretion and judgment in handling confidential information