Northeast Oklahoma Electric Cooperative

Business Intelligence Analyst

Vinita, OK

full time

On-site

Utilities

About This Job

Job Title: Business Intelligence Analyst

Department: Administrative Services

Reports To: Manager of Administrative Services

FLSA Status: Non-exempt

Safety Sensitive: No

Summary

The Business Intelligence Analyst enhances cooperative operations by identifying and improving workflows across departments. Partnering with teams and leveraging data analytics and reporting, this role delivers actionable insights to support strategic goals and improve member service. This position ensures alignment between daily processes, technology, and the cooperative’s mission.

Standards of Excellence

The standards of excellence represent the code of conduct required of every employee to ensure a culture of excellence is maintained throughout the cooperative.

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Supports the organization by having sufficient knowledge of programs and services offered and professionally representing the organization in a positive manner. Contributing to high organizational and team performance through a commitment to excellence.

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Accepts challenges and supports change within the organization. Demonstrates commitment, and overcomes resistance through resourcefulness and creative problem solving.

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Allocates time and attention based on what is most important to achieve key goals and objectives.

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Effectively organizes and balances tasks and priorities to keep multiple duties on track.

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Demonstrates effective skills in obtaining and researching facts and information. Interprets and analyzes information, including instructions and guidelines to make appropriate decisions.

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Selects and uses appropriate communication methods and demonstrates follow through with commitments.

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Observes safety and security procedures and actively demonstrates safe work practices at all times.

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Exhibits integrity and demonstrates ethical behavior in everyday business conduct.

Essential Duties And Responsibilities

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Evaluate workflows, systems, and business processes across departments to identify inefficiencies, redundancies, and opportunities for improvement.

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Collaborate with staff, leadership, and cross-functional teams to document current procedures, enhance processes, and ensure alignment on goals, system updates, and service delivery improvements.

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Support the development, execution, and continuous improvement of cooperative-wide initiatives aimed at increasing operational efficiency, member satisfaction, and technology adoption.

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Design, develop, and maintain performance reports, dashboards, and analytics to provide actionable insights that support data-driven decision-making.

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Analyze and interpret key metrics across operational, financial, and power system areas, monitor trends, and deliver recommendations to leadership for performance improvement and strategic planning.

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Build and maintain SQL scripts, stored procedures, and other data queries to extract, manipulate, and validate data from enterprise systems and third-party platforms.

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Maintain and update internal documentation including standard operating procedures, training materials, and a reporting inventory with distribution protocols.

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Facilitate communication between departments to support data collection, share performance insights, and promote transparency around strategic initiatives and business intelligence outcomes.

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Gather and analyze internal and industry data to support growth models, productivity benchmarks, and compliance with cooperative and regulatory standards.

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Work with IT staff and third-party vendors to support data systems, reporting functions, and business process tools.

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Assist during major outage events with real-time data collection, reporting, and analysis to aid operational response and member communication.

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Stay informed on industry trends, compliance updates, and best practices to help guide future process and technology improvements.

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Perform other duties as assigned.

Competencies

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Process Improvement: Applies structured thinking to analyze and enhance operational workflows.

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Cross-Functional Collaboration: Works effectively across departments, listening and building consensus.

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Data Analysis: Uses available tools to translate data into meaningful insights.

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Adaptability: Comfortable working on diverse tasks in a changing environment.

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Communication: Shares information clearly and constructively, both in writing and verbally.

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Initiative: Identifies opportunities and follows through without being prompted.

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Member Focus: Understands the cooperative mission and works to enhance the member experience indirectly through operational improvements.

Qualifications/Certifications

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Bachelor’s degree in Business, Analytics, Organizational Development, or a related field.

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3–5 years of experience in business process analysis, operations support, or organizational improvement.

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Experience with Microsoft Excel; familiarity with reporting platforms like Tableau or Power BI is required.

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Demonstrated ability to collaborate effectively and work with both technical and non-technical teams.

Business Intelligence Analyst

About This Job

Essential Duties And Responsibilities

Competencies

Qualifications/Certifications

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