Alberta Electric System Operator

Business Analyst

Calgary, AB

full_time

About This Job

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee or contractor, please view openings and apply through our internal site at

Workday

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Our Grid Reliability Operations division is looking for an enthusiastic, self-driven, resourceful individual to join our Grid Reliability Services team in a Business Analyst role. The successful candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and developing solutions to help drive growth and success for our organization.

As the Business Analyst for Project Management, you will be responsible for delivering on the success of business projects and initiatives within Grid Reliability Services. Over the course of each project, you will gather and analyze information, formulate, and test hypotheses, and develop and communicate recommendations. This includes working closely with experts from a variety of professional backgrounds such as engineers and economists and engaging with various internal teams and departments within the AESO organization.

This full-time permanent opportunity offers room for growth, competitive compensation, and a variable pay program. We also have paid vacation and flex time, health & dental health benefits, mental health support, defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a flexible and hybrid work environment.

Signs you will enjoy working in this team:

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You thrive in a fast-paced and dynamic environment

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You embrace change, pivot, and adapt with ease

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You thrive working in a team with various diversity identities

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You have high personal ability to identify, build and maintain relationships

Signs you will enjoy this role:

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You are detail oriented with a high degree of organizational skills to manage multiple and changing priorities while meeting overall requirements and deadlines

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You have a natural tenancy to show initiative and bring a positive, proactive attitude

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You have excellent written and spoken communication skills along with a high level of competence with the ability to communicate complex ideas and data in a clear and concise manner

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You have strong analytical and problem-solving skills, with the ability to gather and analyze data, identify trends and patterns, and develop insights that inform business decisions

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You possess strong interpersonal, relationship building and mediation skills and are able to handle requests or conflicts in a professional manner

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Change management capabilities are also great to have, but not a must

In this role you will:

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Analyze business processes and workflows to identify improvement opportunities by gathering and interpreting data, conducting stakeholder interviews, and reviewing existing documentation.

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Support successful project delivery within Grid Reliability Services by eliciting and managing business requirements, mapping dependencies, and ensuring alignment with strategic objectives.

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Facilitate stakeholder engagement through workshops, meetings, and collaborative sessions to drive shared understanding and decision-making across diverse professional groups.

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Apply a solid understanding of AESO's business, systems, and technical landscape to deliver consistent, high-quality outputs using established tools, templates, and frameworks.

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Produce key BA artifacts aligned with best practices, such as stakeholder analyses, current- and future-state process models, business requirements documents (BRDs), use cases, decision logs, and traceability matrices.

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Lead or contribute to process improvement initiatives that enhance operational efficiency, effectiveness, and alignment with business goals.

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Synthesize complex information into clear, actionable recommendations, and communicate findings effectively to stakeholders at all levels through presentations, briefing notes, and reports.

Note: This Business Analyst role is distinct from data, financial, system, or IT analysts. While those roles focus on quantitative data analysis, financial performance, or system configurations, the BA role centers on bridging business needs with technical solutions, facilitating process optimization, and enabling strategic change across the organization.

You have:

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Completion of a Bachelor's degree in business administration, finance, economics, or a related field: (or equivalent) BA Certification through IIBA or other certifying body desirable.

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7+ years of experience in business analysis or a related field.

Application deadline: July 25, 2025

#LI-Hybrid

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.