Business Analyst 1

Position Summary

The Business Analyst 1 – Provide support to the business users, business processes, and business systems in the areas of process analysis, project management, and testing. The Business Analyst 1 will help identify ways to improve the efficiency of both existing and new processes by, analyzing and optimizing processes, gathering functional requirements, building business cases as necessary, designing, defining, and documenting processes. The Business Analyst 1 will also assist in providing solutions to new business ideas and concepts through operational process changes and/or technological paths.

Primary Position Responsibilities

- Supports the business or technical client in the creation of Project Business Case development.

- Collects and analyzes data for potential business expansion

- Identifies specific business opportunities and recommends the improvement of business processes that will improve quality and satisfy efficiency goals

- Facilitate project activities and coordinates with other teams to produce better business outcomes

- Tests business processes and recommends improvements

- Assists in the coordination of user acceptance testing

- Determines and utilizes the most efficient requirement solicitation method including, but not limited to interviews, focus groups, surveys, workshops, or formal review of existing documentation.

- Assists in the coordination of project meetings, interactive sessions, and team collaboration workshops.

- Assist in the development of training documents and programs.

- Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.

- Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

- Attends minimum 8 hours of required company training and employee development.

- Performs other duties and activities as directed.

Supervisory Responsibilities

- None

Position Requirements

Experience, Education and Certifications Required

- High School Diploma or G.E.D equivalency.

- Bachelor’s Degree in Business, Economics or Technology, or a related field or equivalent experience

- 0 - 3 years’ experience as a Business Analyst.

Experience, Education and Certifications Preferred

- Broad range of technology exposure

- Experience with business process modeling.

Skills and Abilities Required

- Strong written and verbal communication skills.

- Strong analytical, critical thinking and problem-solving abilities.

- Strong adaptability and capacity to work in fast-paced environments.

- Ability to operate office machinery, such as copier, fax machine and personal computer

- Performs other duties and activities as directed

Skills and Abilities Preferred

- In-depth understanding of organizational data flow and its use in management decision-making.

- Strong Presentation and negotiation skills

- Knowledge of Business Process Model & Notation Standards.

- Comprehensive knowledge of Microsoft

Keywords

- Blueworks, business process, documentation, gas, electric, utility

Physical Requirements

- Operates office equipment such as a computer, telephone, fax machine, copier, etc.

- Indoor, office environment.

- Ability to lift a minimum of 25 pounds.

- Ability to drive occasionally as needed.

- Ability to sit for long periods of time.

- Requires frequent sitting, standing, walking, bending, and reaching.

- Works extended hours as needed or directed.

- Travels to conferences as necessary.

- Uses computer for extensive periods of time.

- Attend additional required continuing education training and workshops, as assigned.

Other Requirements

- Must have and maintain a valid Texas driver's license (if applicable).