Branch Manager - Succession Track - Starkville LP Gas - Starkville, MS

PLEASE NOTE: Pay ranges or amounts listed on third-party job sites are not provided by Ergon Inc. or affiliated companies and may not reflect actual compensation. Pay will be discussed during the interview process and is based on qualifications and experience. Branch Manager – Succession Track Who We Are Starkville LP Gas

operates within the Lampton Love network of companies. Lampton Love is a relationship-driven organization built on strong connections with our employees, customers, and communities. As part of the Ergon group of companies, we bring together the responsiveness and personal touch of a family-owned business with the strength, resources, and professionalism of a larger organization. Our culture emphasizes safety, integrity, and teamwork, and we are committed to supporting the growth of our employees while delivering exceptional service to those we serve.

The Branch Manager is responsible for the safe, efficient, and compliant operation of a propane retail branch, including the supervision and performance of all branch employees. This role ensures all activities align with company policies, industry regulations, and local, state, and federal laws. This is a succession role, intended to ensure a smooth leadership transition and continuity of operations at the branch.

The Branch Manager plays a critical role in driving the branch's success. Key focus areas include:

- Leadership: Inspire, guide, and develop employees to achieve their full potential while fostering a safe and positive work environment. Serve as a successor who can carry forward the branch's legacy while evolving its operations for future success.

- People Management: Recruit, train, and retain a high-performing team while maintaining compliance with company policies and regulatory standards.

- Customer Service: Ensure exceptional service and satisfaction for every customer interaction, building trust and long-term relationships.

- Business Growth: Drive operational efficiency, increase sales, manage costs, and identify opportunities for branch expansion and profitability.

Key Responsibilities

- Ensure all branch operations comply with company policies, safety protocols, and propane industry regulations.

- Supervise and train employees to perform their duties effectively and in compliance with established standards.

- Enforce proper employee conduct, appearance, and customer service standards.

- Maintain accurate monthly inventories of propane, appliances, and rental tanks; investigate and resolve discrepancies.

- Conduct annual inventories of parts and fittings; correct any variances found.

- Oversee all product procurement, prepare bids, and ensure regular branch inspections are conducted.

- Safeguard company assets, supplies, and property.

- Report workplace accidents or injuries promptly and in accordance with company procedures.

- Support daily decision-making related to staffing, customer service, and operations.

- Provide assistance with deliveries or service work, when necessary, particularly if possessing a Commercial Driver's License (CDL).

Qualifications

- Must have a general working knowledge of the operation of a propane or similar retail business.

- Experience in the propane industry is highly preferred.

- Must be able to effectively manage people, adhering to all legal, as well as company, standards of conduct.

- Must be able to make appropriate daily decisions pertaining to employees, customers and branch operations.

- Must have a strong desire and capacity for leadership continuity, with the ability to assume increasing responsibility over time as part of a planned succession.

- Must be able to perform the essential functions of the position, with or without reasonable accommodation. This may include the ability to see, hear, walk, bend, squat, and lift items as required by the role.

- Must possess computer skills, including a working knowledge of Microsoft Office Suite, and the ability to learn all propane industry and other software utilized in branch operations.

- Must maintain a current and valid driver's license and be able to drive unimpaired in a company or personal vehicle. A commercial driver's license with the proper endorsements is preferred in order for the manager to operate a bobtail, deliver gas, and aid and assist with service or other work as needed.

- Must be reliable, timely, and willing to work additional hours, if needed, to properly manage operations.

Come join the team!

Employment offer contingent upon pre-employment drug test, background check, and MVR.