Branch Manager

BRANCH MANAGER

About Us

Wilson Equipment Company has been serving Kentucky for over 125 years. With a reputation built on trust, service, and results, we operate out of five locations across the state: Lexington, Corbin, Prestonsburg, Louisville, and Elizabethtown.

Job Description

We are currently seeking a Branch Manager for our Elizabethtown location - someone who can keep the day-to-day branch operations running smoothly while providing top-tier support to our customers, team and outside sales representatives. This role blends front-line customer service, parts and rental coordination, service department support, and light accounting tasks, including deposits. It is ideal for someone who thrives on multitasking, clear communication, and operational excellence.

Our ideal candidate will have industry-related leadership experience (including parts, service and sales).

Job Tasks

· Overseeing all aspects of branch operations

o Including: scheduling, department workflow, personnel, etc.

· Supervise and Support branch staff

· Ensure compliance with company policies, safety regulations and manufacturer standards

· Promote a strong safety culture and positive team environment

· Assist walk-in and call-in customers with parts sales, quotes, and inquiries

· Coordinate equipment rentals, including availability and scheduling

· Write up service work-orders and track labor/service progress

· Communicate with customers about the status of orders and repairs, and follow up after the sale to ensure satisfaction

· Support outside sales reps with quotes, parts sourcing, and logistics

· Use internal software for ordering, invoicing, inventory, and documentation

· Maintain a clean, organized, and professional front counter and warehouse

· Process returns, warranties, and documentation accurately

· Handle light accounting tasks, including daily deposits and basic transaction reconciliation

· Help drive daily operations and ensure customer satisfaction

· Communicate clearly and professionally - both verbally and in writing

Qualifications

· 5+ years of leadership/management experience in the heavy equipment, construction or industrial equipment industry

· Proven ability to manage operations, sales teams and customer relationships

· Strong understanding of dealership or rental operations (parts, service and inventory management)

· Excellent communication, organizational and decision-making skills

· Proficient in business systems (including, but not limited to: ERP, CRM, Microsoft Office Suite)

· Organizational skills with attention to detail

· Ability to lift 50lbs (heavier items with forklift)

· Bachelor’s degree in business, operations or a related field is preferred

Application and EEO/AA Information

Applicants must apply online. Wilson Equipment offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact any member of management at your nearest Wilson Equipment facility to do so.

Wilson Equipment Company is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration of employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression and national origin – including minorities, females, protected veterans, and individuals with disabilities – and are encouraged to apply.

Why choose Wilson?

Wilson Equipment Company is proud to offer over 125 years of excellent service to our customers, as well as an exceptional place to work for our employees! We are committed to providing our employees with a safe and healthy workplace, with an atmosphere of fairness that respects an individual’s dignity, trust, and loyalty. We believe there are no limits to the capabilities of well-trained, well-supported, committed employees.

Wilson Equipment Company cares about our employees and invests in them through competitive skill and experienced based pay, extensive specialized on-the-job training and continued education opportunities, programs that allow technicians to actively pursue opportunities for advancement, a team environment comprised of people with complementary skills who have common goals, providing and laundering uniforms, tool allowances, incentive plans, and more.

Wilson Equipment Company is also proud to offer the opportunity to participate in many benefits such as health, dental, life, and supplemental disability insurances, 401K, paid vacations and holidays, and weekly paychecks. We are looking for qualified candidates that will contribute to the Wilson Equipment story and who will carry our legacy and reputation forward.

Compensation/Benefit Details

Job Type: Full-Time

Salary: $50,000 annually (depending on level of experience)

· Performance bonuses (based on meeting operational and customer service goals)

· Weekly pay

Primary Benefits Available:

· Full benefits package:

o 100% company-paid single coverage on our base HSA health plan, effective June 1, 2025, or 60 days after your start date

o Shared premium costs for alternative health plan options

o Dental and vision insurance

o Life and disability insurance

o 401(k) retirement plan

o Paid time off and holidays

· Company-provided uniforms and laundry service

· Tool allowances and advancement opportunities

· A stable career with a company that values loyalty and leadership

Schedule: Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: Up to $50,000.00 per year

Benefits:

Schedule:

Education:

Experience:

License/Certification:

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Driver's License (Preferred)

Work Location: In person