Branch Manager

Essential Functions and Responsibilities:

Responsible for company assets, including cost controls and net profit.

Works with purchasing department to ensure appropriate and efficient stock replenishment.

Works with counter to handle current accounts and lead accounts.

Works with Director of Sales and Marketing and HVAC Sales Manager to effectively utilize the outside sales force to achieve branch and company objectives.

Develops, recommends and implements, in warehouse, practices to promote safety, efficiency, faster service and lower costs.

Reports to and is directly responsible to the Director of Operations with respect to the operations of the branch.

Is responsible for coordinating and reconciling credits for returns, warranty and scrapped material.

Supports and assists all warehouse activities.

Responsible for establishing preventative maintenance programs for facility, security, vehicles, tow motors and any other equipment used in the warehouse.

Attends all dealer and company functions.

Keeps well informed of new developments in the field by attending seminars and taking educational classes.

Assists in the development of annual business plan and budget.

Responsible for maintaining customer service standards.

Hiring of new associates at the branch location and in the determination of compensation. Supports the corporate Equal Employment Opportunity policies and practices.

Responsible for yearly reviews for all branch employees.

This job description cannot cover every element of the job and is designed to highlight the major essential functions of the role.

Branch Managers may be asked to assist with or undertake other responsibilities as needed.

Minimum: Five Years of HVAC, Roofing, and/or Distribution Equivalent Experience

(Inside/Counter Sales or Warehouse Management Level)

Customer Service Centric

Strong Leadership Skills

Team Development Focused

Interpersonal Skills

Time Management & Ability to Multitask

The Branch Manager is responsible for directing all branch operations and overseeing inside sales/counter, delivery, and warehouse to ensure the efficient and economical utilization and personnel and development of the team members.

The Branch Manager ensures that company objectives are consistent with branch operations, and that these objectives are achieved by delegating and assisting branch personnel.

The Branch Manager is responsible for making sure all daily, weekly, and monthly branch reports are done in a timely manner.

Branch manager is responsible for ensuring that cycle counts are completed timely and completely as outlined by Director of Operations.