Billing Specialist

OVERVIEW:

GenServe is seeking an experienced, organized Billing Specialist. This is a full-time office position. The Billing Specialist will complete invoicing for service repair work performed by GenServe service technicians. This is a fast-paced, heavy-volume position. Applicants should be detail-oriented, a self-starter, and an independent worker. A background in the maintenance and repair service industry is a plus.

JOB DUTIES:

- Process AR invoices daily as required, based on the completed job workload, and deliver them to customers via email, online portals, or regular mail.

- Ensure customer information regarding payment choice and billing contact is available.

- Make sure all charges are correct and in alignment with customers specs, labor rates, contractual agreement rates, flat rate pricing, parts pricing, subcontracting pricing and freight charges.

- Make sure all necessary information is listed on invoices including customer PO numbers, work order numbers, order release numbers, and proper bill to address and email address are provided.

- Maintain knowledge of incoming jobs ready for invoicing to forecast volume. Communicate with supervisor when there is a back-up.

- Take customer payments as needed, and communicate with customers when needed.

- Actively participate in Billing Team meetings and communicate ideas for improving established processes.

REQUIREMENTS:

Education: Associate’s degree +

Available to work 40hrs per week work in office located in Plainview, NY.

3 to 5 years’ experience creating AR invoices, including portal invoice submission using accounting computer software.

Knowledge of all Microsoft Software computer programs.

Knowledge of Sage 100 and Salesforce a plus

Job Type: Full-time

Pay: $60,000.00 - $62,000.00 per year

Benefits:

- 401(k) matching

- Flexible spending account

Work Location: In person