Overview
Responsible for all activities associated with the high volume processing of customer invoices by performing the following duties.
Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES
include but are not limited to the following. The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
+ RMA's for product returns or inventory issues or by issuing credit/debit memos and rebill invoices + credit/debit memos and rebill invoices to customer accounts for pricing issues, sales tax, and FES charges
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
t communication skills and the ability to interact effectively with customers and co-workers
m Solving Skills – identifies and report potential problems to supervisor in a timely manner
Qualifications Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Skills
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, internet software, order processing systems, and database software. Experience with a dual monitor set-up a plus
Language Ability
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Education/Experience
High school diploma or general education degree (GED); and less than one year related experience or training; or equivalent combination of education and experience.
Certificates And Licenses
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work while sitting; use hands; and reach with hands and arms; talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
EOE
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