East Central Energy

Billing & Member Account Specialist

Braham, MN

Full-time

$54,080-$60,320

About This Job

Are you a detail-oriented problem solver who loves working with data and helping people? East Central Energy (ECE) is looking for a Billing & Member Account Specialist to support our billing processes and provide excellent service to our members. If you enjoy research, working with numbers, and making sure things are accurate and on time—we encourage you to apply today!

Requirements:

•

Education & Experience: High school diploma plus at least 2 years of customer service experience, or a combination of education and experience.

•

Skills: Strong attention to detail, organizational skills, and the ability to prioritize multiple tasks in a fast-paced environment. Solid problem-solving, math, and communication skills. Comfortable using Microsoft 365 and standard business systems.

Why You'll Love Working at ECE:

•

Values-Driven Culture: Built on Respect, Integrity, Courage, and Humility, we foster innovation, accountability, and empowered decision-making to help you succeed.

•

Competitive Pay: Starting wage range of $26.29 - $29.25 hourly, based on your relevant education and experience.

•

Outstanding Benefits: 100% employer-paid medical with employer contributions to an HSA, dental, vision, STD, LTD and more—including tuition reimbursement and employee assistance programs.

•

Future-Ready: Build your financial security with a 401(k)-plan featuring up to a 10% employer contribution.

•

Rest and Renewal: Recharge with 22 days of PTO and 10 paid holidays.

•

Community Focused: Be part of a cooperative that actively supports local initiatives and strengthens the communities we serve.

A Day in the Life:

•

Billing Accuracy: Run reports, review data, and make necessary updates to ensure members receive accurate billing for electric and fiber services.

•

Account Maintenance: Complete service orders, maintain an accurate member account database, and proactively follow up on pending issues.

•

Member Support: Respond to member questions or concerns through phone, email, or in-person with professionalism and care.

•

Problem Solving: Research and investigate billing discrepancies or account concerns, ensuring timely and accurate solutions are calculated and documented.

Additional Details:

•

Schedule: Onsite, Monday through Friday, 7:00 a.m. to 3:30 p.m., based at the Braham, MN Headquarters building.

•

Hybrid Option: This position offers a hybrid work arrangement after a training period.

•

Equal Opportunity Employer: ECE embraces diversity and is committed to creating an inclusive workplace. We welcome applicants from all backgrounds and value the unique perspectives and experiences they bring.

Apply by 3:30 p.m. on Thursday, July 10, to start your journey with East Central Energy!

Billing & Member Account Specialist

About This Job

Requirements:

Why You'll Love Working at ECE:

A Day in the Life:

Additional Details:

Similar Jobs

Accounts Payable Clerk

Billing & Member Account Specialist

Billing & Revenue Account Specialist

Billing Specialist/Accountant

Billing/Payments Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Member Account Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Billing Specialist

Customer Account Specialist

Trending Jobs

Assistant General Manager, Navy Yard Electric Utility

Electrical Engineer

Division Order Analyst

Accounts Payable Clerk

Division Order Landman

Professional Landman

contract landman

Oil and Gas Land and Title Analyst - SAM Associate II

Attorney

Contracts Administrator

Senior Landman

Title Landman

Landman

Electrical Designer

Title Reviewer

Oil and Gas Title Attorney

Civil/Structural Designer

HSE Operations Manager

Financial Analyst

Mechanical/Piping Engineer