Associate Specialist Corporate Security

Overview

The Associate Specialist will provide essential administrative and operational support to multiple sections within Corporate Security. This role requires developing proficiency with the company's card access control system to produce ID cards for employees, contractors, and retirees, and to become proficient with the visitor management system. The Associate Specialist will learn how these systems interface with other technologies across the company to ensure accurate access provisioning and secure operations. This position will also support forming and tabulating data to report on vital information needed across the Department to ensure a safe and secure working environment.

- Become proficient in the companys card access software. Process and issue ID cards for employees, contractors, and retirees.

- Visitor Management Support daily operations of the visitor management system, coordinate temporary access approvals and visitor workflows. Understand how visitor card access systems integrate with other corporate systems.

- Assist the Senior Specialist in preparing monthly department Key Risk Indicators.

- Develop and perform a variety of strategic, tactical, and administrative duties relating to the collection, categorizing, analyzing and disseminating of timely, accurate and useful information. These include but are not limited to developing analytical and data resources to assist in proactive and targeted investigations, identification of crime patterns and trends and identification of known and repeat offenders.

- Develop metrics to categorize work performed and staff activity with an aim to better catalogue and trend work activities.

- Use computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to evaluate, analyze, and present data.

- Provide administrative support to the training coordinator for as well as track training and maintain documentation.

- Perform required front desk duties including but not limited to handling office mail, answering phones and greeting visitors to the department.

- Administrator for up keeping all department forms, directories, etc.

- Respond to ad hoc requests as directed by the Chief Security Officer and Managers.

- Perform other related tasks and assignments as required.

Qualifications

Required Education/Experience

- High School Diploma/GED and two years of work experience

Relevant Work Experience

- Must be able to work courteously with employees, contractors, and visitors requiring an identification badge, required.

- Ability to evaluate and formulate trend analysis and recommendations, required.

- Full knowledge of computer-based software including Word, Excel and Power Point, required.

- Must be proficient in developing analytical and statistical evaluations and reports, trend analysis and performance-based information, required.

- Must have excellent oral and written skills and the ability to process reported security incidents, give overviews to department management and articulate the pertinent facts in a clear, concise summary, required.

- Must have strong analytical skills and be capable of making decisions promptly and effectively, required.

Licenses and Certifications

- Driver's License Required

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

- Must be able and willing to travel within Company service territory, as needed.