LCRA

Applications Administrator I

Austin, TX

full_time

About This Job

Are you passionate about enhancing the quality of life for Texans? LCRA's Digital Services team is seeking an Application Administrator I to support our mission. In this role, you will provide essential support for endpoint management, including configuration, deployment, installation, tuning, monitoring, maintenance, and updates. You'll also offer technical assistance and training to users and IT staff, and create documentation for application support.

You Will Be Trusted To

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Configure and deploy software applications and operating systems, ensuring they meet organizational standards and requirements.

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Install endpoint management applications and perform tuning to optimize performance and reliability.

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Monitor Ivanti EPM/Neurons performance, troubleshoot issues, and perform regular maintenance to ensure smooth operation.

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Manage application updates and patches, with a focus on maintaining security and functionality.

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Work closely with Cyber departments to plan, develop, pilot, and distribute remediation steps for OS and Application vulnerabilities, ensuring a cohesive approach to security.

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Provide technical support and training to users and IT staff, addressing any application-related issues.

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Create and maintain comprehensive documentation for support, including user guides and troubleshooting manuals.

You Qualify With

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Four or more years of experience in providing troubleshooting, configuration, administration and support for software applications or relevant experience. A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.

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Driver’s license

You Are a Great Fit With

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Configuration Management Experience: 4 years of experience with WSUS, MDT, SCCM, BigFix or other

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Patching Experience: At least 2 years of experience in patching applications, ensuring devices are up-to-date and secure.

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Technical Skills: Proficiency in application and operating system configuration, deployment, installation, tuning, monitoring, and maintenance.

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Communication Skills: Excellent communication skills, with the ability to provide clear technical assistance and training.

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Team Collaboration: Ability to work collaboratively with supervisors, managers, and experienced colleagues to develop competence through structured work assignments.

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CompTIA A+ Certification

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CompTIA Security+ Certification

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Ivanti Experience: 2+ years of Ivanti Endpoint Manager Administration or Ivanti Neurons

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Ivanti Certification: Ivanti certified, with a strong understanding of Ivanti's suite of products.

You Gain

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Competitive salary & medical, dental, vision and legal insurance

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Paid time off, including time for vacation, sick and family care leave

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401(k) match up to 8% that includes a student loan 401(k) contribution program option

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Life and disability insurance

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Wellness program including wellness incentive

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Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org . Reasonable accommodations will be determined on a case-by-case basis.

Applications Administrator I

About This Job

You Qualify With

You Are a Great Fit With

You Gain

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