We are seeking an Application Specialist to be the primary point of contact for customers throughout the Quote-to-Order process. This role promotes Daniel products, prepares accurate and competitive quotes, and ensures timely and efficient order fulfillment while delivering exceptional customer service and technical support.
Bachelor’s degree (Engineering preferred).
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5+ years of experience in flow measurement or oil & gas industries.Strong analytical and quantitative skills.
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5+ years in customer service and quotation management.Strong customer focus and communication skills.
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Prepare, review, and process quotes and purchase orders accurately and on time.
Maintain updated customer records in internal systems.
Send order acknowledgements and weekly updates.
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Coordinate with customers and factories to resolve issues or delays.
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Support RMA processes and assist other specialists when required.
Experience with ERP systems (Infosyte or similar).
Knowledge of Daniel products, pricing, and applications.
Ability to provide technical solutions and support.
Familiarity with compliance requirements (import/export, contracts, regulations).
Strong organization, problem-solving, and time management abilities.