Accounts Receivable Specialist

U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 700 employees in eighteen states.

Position:

- Accounts Receivable Specialist

- Monday through Friday – 8:00am to 5:00pm

- This is not a remote position

Company:

- Office located in New Port Richey, Florida

- Stable career in a recession-proof industry

- In business since 2003

- 950 employees throughout 20 states

Interview Process:

- In-Person

Benefits:

- Medical – company pays portion of all plan levels

- Dental – company pays portion of all plan levels

- Vision – company pays portion of all plan levels

- 401K with 50% company match

- HRA – company funded per year per employee

- Long-term & short-term disability insurance paid by company

- Basic life insurance paid by company

- Paid time off

- 6 paid holidays and 1 floating holiday

*Please note, applicants will be required to pass a background check.

Position Summary:

The Accounts Receivable Specialist is responsible for managing incoming payments, timely collections and proper recording of accounts receivable transactions while maintaining strong relationships with customers and internal teams.

Duties and Responsibilities:

- Record and apply customer payments accurately (checks, ACH, wire, credit cards)

- Monitor accounts to ensure timely payments

- Follow up on overdue invoices and perform collections in a professional manner

- Resolve billing discrepancies and customer payment issues

- Investigate and resolve unapplied cash or short payments

- Maintain accurate customer account records and documentation

- Communicate with customers regarding invoices, payments, and account status

- Coordinate with sales, customer service, and accounting teams to resolve issues

- Request and provide customer certificates of insurance

- Producing monthly customer statements

- Ensure compliance with company policies and accounting standards

- Maintain internal controls related to receivables

Key Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

- Acute attention to detail and accuracy-the individual demonstrates critical thinking skills to ensure payments are not posted to incorrect accounts and applied to correct invoices.

- Organizing and prioritizing-the individual maintains a logical organizational system and prioritizes tasks in accordance with designated schedules

- Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully

- Customer service-the individual manages difficult customer situations, responds promptly to customer needs, responds to requests for service and assistance and meets commitments

- Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently

- Quality control-the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance

- Quantity-meets productivity standards and completes work in a timely manner

- Adaptability-the individual adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays or unexpected events

- Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

Computer and Software Requirements

- Microsoft Excel, Word, Outlook – Required

- Microsoft Dynamics 365 Business Central – Preferred

- Adobe Acrobat Pro – Preferred

- Team Player

Experience and Education Desired:

- Strong understanding of accounting principles and AR best practices

- Excellent communication, and organizational skills

- Associate's degree in accounting, Finance, or related field - Preferred

Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match.

US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected