Account Director - Distribution

The opportunity

Hitachi Energy is looking for an experienced Account Director, Distribution to lead one of our most strategic distributor relationships across North America. In this role, you will own the full customer partnership, drive growth in orders and share of wallet, and elevate customer satisfaction at every touchpoint.

You’ll act as the face of Hitachi Energy to a major distribution partner — and the voice of the customer inside our organization — bringing together Business Units, executives, and manufacturer’s representatives to deliver a seamless, high‑value experience.

This is a high‑visibility role with significant senior leadership exposure, ideal for someone who thrives in complex, matrixed environments and enjoys being at the center of customer and market strategy.

How You’ll Make An Impact

In this role, you will:

- Serve as the strategic partner to senior customer executives

- Build trust, strengthen alignment, and ensure a consistent, best‑in‑class customer experience

- Advocate for customer needs and resolve critical issues efficiently

- Own and deliver order growth, margin discipline, and share‑of‑wallet expansion

- Develop and execute the strategic account plan, identifying key opportunities and aligning internal teams to win

- Lead complex negotiations and guide capture teams on high‑value projects

- Bring competitive intelligence and market trends to the organization

- Offer monthly insights on channel performance, competitors, and market size to help shape our go‑to‑market strategy

- Engage Business Units, Marketing, Sales, and senior leadership to deliver customer value propositions.

- Leverage manufacturer’s representatives to drive local execution and channel excellence.

- Participate in cross‑company Account Director communities to share best practices.

- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your background

You’ll be successful in this role if you have:

- 10+ years of experience in sales, account management, or business development, including several years in distribution sales

- A strong track record managing large, complex customers and influencing across a matrixed environment

- Experience driving customer satisfaction, resolving difficult issues, and building executive‑level relationships

- Strong commercial acumen, strategic planning skills, and the ability to navigate pricing and negotiations

- Bachelor's degree in Engineering or Business (MBA preferred)

- Confident communicator with the ability to build credibility quickly

- Proficiency with MS Office (especially Excel pivot tables and PowerPoint) and CRM tools (Salesforce preferred)

- Ability to travel extensively across the East or Central region

- Comfortable operating independently while aligning diverse stakeholders

Travel & Visibility

- Expect 60–70% travel to stay deeply connected to the customer, market, and distributed teams.

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

- Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.

- Financial Wellbeing: Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance

- Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

- Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

- Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.