Technical Sales Manager

Overview:

ABOUT THE COMPANY:

At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:

Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year . We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

WHAT WE OFFER:

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

Responsibilities:

Day to day:

- Directs Technical Sales assistance to all existing customers.

- Establish, maintain, and audit monthly sales targets set on new customers, growth of existing customers, and additional value-added processing of goods.

- Setting up Yearly Value-Added Processing Budgets and measuring results quarterly.

- Train and develop additional personnel on technical sales and price structure, based on Operational goal and capabilities.

- Acts as a lead sales agent in building efficiency into operations processes that will drive yearly sales budgets. Meeting all customer’s requirements from the beginning of the order until the end.

- Leads continuous improvement initiatives. Market intel and feedback.

- Identifies and evaluates potential new markets and segments to increase value-added sales that will increase profitability and productivity.

- Works with Operations to establish, audit, and adjust processing price matrix to offset additional operational cost and grow profitability.

- Revises objectives and plans following current business conditions.

- In collaboration with the Operations Manager, provide feedback on any customer concerns or issues related to finished products.

- Executes queries and reports for the collection of data used in technical sales analysis.

- Evaluates all production equipment and clearly understands full capabilities.

- Reviews margin reports for discrepancies and finds suitable solutions.

- Cultivates a strong and transparent working relationship with customers and ensures open communication about the quality and service of our products.

Strengthening Sales:

- Tirelessly drive for increased sales.

- Collaborate with the management team to establish sales stretch goals that address gross profit margins, delivery times, customer satisfaction, and or other appropriate annual KPIs.

- Advises and assists management with sales analysis and economic justification studies.

- Assists operating management with the implementation of changes to improve sales methods.

- Ensures standards for sales performance are maintained and that cost-effective technology is used to maximize capabilities.

- Drive a “quick reaction” sales culture able to adjust pricing to market conditions.

- Mentoring inside/outside sales to develop new markets and enhance those already served.

Qualifications:

Education and Experience:

- Minimum Associates Degree or

- Minimum ten (10) years of experience in steel sales/value-added sales.

- Knowledge of technical sales.

Knowledge/Skills/Competencies:

- Problem-solving.

- Business Acumen.

- Change Agent.

- Collaboration Skills.

- Communication Proficiency.

- Decision Making.

- Problem Solving/Analysis.

- Results Driven.

- IT literate, Microsoft, Excel, PowerPoint, ERP system

- Excellent verbal and written communication skills