Hunting

Technical Sales - Calgary

Calgary, AB

full_time

About This Job

Responsibilities:

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Partners with Sales Manager to develop and recommend strategic sales plans for their area.

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Conducts Customer Visits and prepares / submits a Customer Contact Report within 3 days of the meeting outlining what was discussed, identifying attendees, and establishing action / follow up plans.

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Identifies and calls on customers who have been dormant for a period of 6 months or longer to determine why they are no longer purchasing from us and to try to regain their business.

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Prepares sales report showing sales volume, potential sales, and areas of proposed client base expansion.

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Attends training and becomes very knowledgeable about our products and their application. Keeps abreast of new products along with their part numbers, description, and function.

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Monitors and evaluates the activities and products of the competition.

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Compiles and maintains customer lists with the contact person including phone numbers, addresses, hierarchy, and other contacts within that company.

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Responds to quote requests by compiling prices, credit terms, delivery dates, and other data as required by the customer in a professional manner.

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Responds to customers who fall behind on their payments to the company and ensures that follow-up sales calls are made to provide every opportunity to collect such payment.

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Responds to customer requests, complaints, questions, changes, and concerns regarding their order either directly or partnering with the Technical Services team to ensure appropriate and timely resolution.

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Places correct and detailed sales orders into the computer system so the sale will be processed correctly and in a timely manner.

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Entertains the customers including lunches, dinners, and other social events while keeping within the guidelines of the company policies and procedures.

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Travels to customer district locations for sales calls, visits, training, entertainment, troubleshooting, or to respond to complaints.

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Represents company at trade association meetings to promote product.

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Delivers sales presentations in a professional manner using PPT, product demonstration, and/or public speaking; may or may not partner with Technical Services team for these presentations.

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Adheres to all company safety standards, policies, and procedures.

Job Requirements
Education and Training

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High School diploma or GED equivalent is required

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Bachelor degree preferred

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Minimum 10 years of relevant industry experience or equivalent combination of education and experience.

Expectations

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Knowledge of Cased-Hole Oilfield operations is a plus.

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Must be familiar with terminology used in and around the industry.

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Must not have any personal or legal domestic or international travel restrictions.

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Able to travel to and from customer locations.

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Able to travel approximately 50% of the time.

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Be self-motivated and have excellent organizational, customer service, and planning skills

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Possess strong communication skills – public speaking, presentation (oral / written).

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Discretion with sensitive financial, customer, and other business related information.

Technical Requirements

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Must possess excellent telephone skills.

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Must possess excellent written / verbal communication and customer service skills with entry up to executive level.

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Maintain professional appearance, attitude, and behavior.

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Able to manage and work with people in a harmonious way to accomplish the tasks assigned to this position.

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Must possess the ability to publicly speak and conduct meetings using tools such as PPT, etc.

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Must possess excellent organization and leadership skills and be familiar with terminology used in and around the business community.

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Identifies potential sales leads through customer usage scenarios to Product Management and Sales Manager.

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Coordinates support issues for account management with Technical Service Team.

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Provides regular reports for management that measure effectiveness of the technical support function.

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Directs, supports, and motivates the support teams to provide the highest quality service.

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Manages workflow, staffing, and schedules to meet operational goals, as agreed upon with management and in accordance to budget.

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Be the “go to” person for answers.

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Build professional internal and external relationships that maintain company’s core values.

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Able to learn and become proficient with software used for quoting, inventory, etc.

Certificates, Licenses & Registrations

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Must have a valid driver’s license and record that conforms to company’s insurance policies, and government requirements.