National Information Solutions Cooperative (NISC)

Technical Product Manager

St. Louis, MO

About This Job

Summary/Overview:

NISC is looking for a senior-level product manager with a strong technical background to collaborate with product managers, developers, engineers, architects, quality assurance, and operations teams to ensure requirements are fully understood and that implementation plans match expectations. The product manager is expected to have exceptional communications skills with enterprise software and cloud architecture knowledge to translate business requirements into technical and integration requirements.

This is a new position for NISC, and this position will spearhead defining and creating processes around our technical roadmap. Additionally, they will be responsible for maintaining the technical roadmap which includes all such projects, including all external APIs. Project management skills are essential to ensure technical requirements and dependencies are known and visible to all stakeholders to meet delivery commitments. The product manager will manage vendor and partner relationships as they relate to the technical requirements of each product.

Essential Duties:

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Develop and maintain a comprehensive technical product roadmap, including NISC APIs, to guide product development initiatives.

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Technical Product Roadmap at NISC focuses on our enterprise architecture and frameworks.

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Work with the software development divisions (Platform & Infrastructure Division and Application Development Division) to prioritize the product roadmap based on business needs, risks, and strategic goals.

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Provide business input to ensure alignment of technical initiatives with overall company objectives.

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Ensure that technical requirements and dependencies are clearly documented.

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Collaborate with the Product Management team to ensure seamless integration of features into multiple product roadmaps to meet NISC's strategic deadlines.

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Facilitate communication between teams to align project timelines and deliverables.

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Facilitate visibility of dependencies and commitments to all stakeholders (Team Leads to Executive Staff), ensuring alignment and transparency throughout the project lifecycle.

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Define and implement processes for productizing packages of APIs to support commercial and internal use cases.

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Conduct business reviews for API packages to assess market viability and strategic fit.

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Integrate API packages into the sales process, ensuring sales teams have the necessary tools, documentation, and information.

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Collaborate with our software development divisions to define business requirements for logging API usage to monitor performance and reliability.

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Collaborate with our software development divisions to define and support security controls that limit what APIs can be used by which vendors and at which member organizations.

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Create documentation and processes around API packages to assist internal teams in providing support, implementations, and quality assurance expertise to members and vendors.

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Deliver Cost of Service estimates for new projects, ensuring accurate budgeting and resource allocation.

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Collaborate with our Vendor Product Manager to effectively ensure alignment with technical product requirements and their objectives.

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Oversee the full product lifecycle for externally available APIs, catering to the needs of NISC Members.

Knowledge, Skills & Abilities Preferred:

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8+ years of related experience preferred.

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Proven ability in defining and implementing processes to enhance operational efficiency and achieve organizational goals.

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Excellent communication and collaboration skills, with the ability to engage effectively with diverse stakeholders.

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Strong conceptual knowledge and understanding of enterprise software architecture and cloud architecture.

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General understanding of the Software Development Life Cycle (SDLC) and project management methodologies.

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Proven ability to manage multiple projects concurrently and drive them to successful completion.

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Familiarity with modern API delivery mechanisms and commercial models.

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Hands on experience with API's, preferred.

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Analytical mindset with the ability to assess complex technical requirements and make informed decisions.

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Strong ability to effectively lead, influence, teach and mentor others.

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Proven ability to thrive in a fast-paced environment, adapting to changing priorities and requirements seamlessly.

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Excellent presentation and training skills.

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Ability to travel as often as necessary to meet the goals and objectives of the position.

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Commitment to NISC's State of Shared Values.

NISC's Shared Values & Competencies:

We're a cooperative, which means we're owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.

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Integrity – We are committed to doing the right thing – always.

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Relationships – We are committed to building and preserving lasting relationships.

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Innovation – We promote the spirit of creativity and champion new ideas.

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Teamwork – We exemplify the cooperative spirit by working together.

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Empowerment – We believe individuals have the power to make a difference.

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Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

Work Schedule:

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Hybrid from one of our office locations:

+ Cedar Rapids, IA + Lake Saint Louis, MO + Mandan, ND

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Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location.

+ Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose.

Benefits:

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Medical, Dental and Vision Insurance.

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Health Savings Account (HSA) with $100 monthly contributions from NISC.

+ Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.

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Dependent Care Flexible Spending Account (FSA) thru Paylocity.

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Fully covered life insurance up to x3 annual base salary.

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Fully covered short- and long-term disability.

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401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.

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PTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays.

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$2,500 Interest-FREE technology loan program.

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$25,000 employee educational assistance program.

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Volunteer, Wellness, Family Events and other employee fun supplied by our committees.

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Employee Assistance Program; assisting employees and dependents with virtually any life event

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Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.

Education Preferred:

Bachelor's degree in business, computer science, engineering or a related field (or equivalent practical experience).

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

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