Role: Tank Monitor Coordinator Location: Macon, GA (Headquarters) Schedule: Monday – Friday, 8:00 AM – 5:00 PM Reports to: Equipment Division Manager About Us: Walthall Oil Company is a family-owned fuel and lubricants distributor serving Georgia, Florida, and South Carolina. A key part of our business is providing fuel and lubricant tanks to customers on a usage agreement, ensuring they stay filled using our wireless tank monitors and telemetry data. With over 3,500 wireless tank monitors in operation, we are looking for a dedicated Tank Monitor Coordinator to assist in managing and maintaining this critical system. Job Responsibilities: SMARTank Portal Management
•Oversee all monitor setups and configurations
•Create customer view access as requested Monitor Installation & Maintenance
•Install wireless tank monitors in the field
•Identify malfunctioning monitors and implement solutions
•Assist personnel with troubleshooting and support calls Monitor Returns & Replacements (RMA Process)
•Complete and track RMA cases
•Monitor outbound & inbound shipments Fluid Management Support (Tecalemit)
•Assign and manage user access
•Test units before deployment Customer & Administrative Support
•Greet walk-in customers, create orders, and process checkouts
•Maintain office records, including monthly build documents, packing slips, and related paperwork
•Process PO receiving and create tank serial numbers Training & Backup Assistance
•Cross-train to provide backup assistance as needed What We're Looking For:
•Data entry skills with high attention to detail
•Hands-on role with both office and field responsibilities
•Opportunities for growth and learning in technology and fuel management If you have the skills and passion for technology, customer service, and problem-solving, we want to hear from you!
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