Systems Infrastructure Engineer

Job Type: Exempt

Duration of role: Full Time

Number of Position: 1

Reporting to: Information Systems Technical Manager

Location: Columbia (Remote)

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale.

About the Role

Reporting directly to the Information Systems Technical Manager, Systems infrastructure Engineer will be responsible for the implementation of core IT infrastructure solutions. The Systems Engineer is responsible for implementing specialized solutions that leverage our technology investment and solve real business problems. In addition to this, they will control, test, and maintain core and related systems, as required, and other duties as assigned. This position will lead or be a member of significant infrastructure projects necessary for the fulfilment of business objectives.

The applicant should be a self-starter with very good analytical, organizational, oral and written communication skills.

What You’ll Do

- Implement, manage, and troubleshoot core systems and networking issues

- Assist in the development and maintenance of Disaster Recovery Planning, implementation, and testing

- Manage capacity and performance of the backup infrastructure ensuring the integrity of the infrastructure on a day-to-day basis.

- Monitor backup server environment, acknowledge incidents/problems, and resolve according to organization processes and procedures.

- Provide general core infrastructure support and assistance.

- Assist in the resolution of escalated support desk tickets

- Creation and maintenance of SOP and Systems Documentation

- Ensure operational compliance within departmental standards and general industry best practice.

- Sharing progress reports with leadership teams and other departments to communicate changes and implementation of new technologies.

- Lead and manage communication with IT vendors and third-party companies.

- Analyzing network data and infrastructure to determine inefficiencies and problems.

- Managing project timelines, budgets, and documentation according to the PMBOK (Project Management Body of Knowledge).

- Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security.

- Implementation, integration, configuration, development, and support of all stages of the SD-WAN process

- Implementing, maintaining, supporting, developing and, designing communication networks based on Cisco Meraki technologies and equipment

- As prescribed in Kingspan IT Manual, maintain, and improve data availability, security, and integrity of the IT systems

- Other duties as assigned.

Additional Expectations

- Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.

- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.

- Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.

- Report compliance concerns, issues, and failures. Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

- Participate in training as required.

What You’ll Bring

- A bachelor’s degree in computer science or engineering field with at least 5 years’ experience in a similar role in a corporate environment.

- Working knowledge of network infrastructure standards & best practices.

- Cloud technology experience with an emphasis in MS Azure.

- Office365 Administration.

- Systems Administration, Troubleshooting and Management.

- Skilled in Windows Server 2016, 2019 Implementation, Troubleshooting & Management.

- VMware & Virtualization technologies.

- Microsoft Active Directory in a multi domain environment.

- Security Best Practices.

- Meraki networking skills as essential, HP Aruba skills are desirable.

- Project Management skills.

- Documentation of IT processes, procedures, systems, and incidents as appropriate.

- Manufacturing environment experience.

- Relevant industry certification CCNA, CCAP, MCSE, Azure Administrator, Azure Network Engineer are a plus.

Personal Attributes

- Self-motivated, proactive multitasker in a busy multi-site environment.

- Demonstrated ability to operate independently when required.

- Strong verbal and writing skills.

- Good prioritization skills

- Good listener and excellent inter-personal communication skills.

- Keen attention to detail.

- Calm under pressure.

- Work non-standard work hours when required.

- Occasional travel for national and international project work.

Employee Benefits

- Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.

- World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.

- Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.

- Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.

- Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.

- Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.