Systems Engineer II
Job Description
You will join a multi-skilled System Engineering Team responsible for the company’s data, voice, server, storage, and virtualization infrastructure. You will be responsible for providing Tier-3 support across the Brazil, Singapore, UK, and US regions.
Primary Responsibilities•Configuration, administration, and troubleshooting of Cisco switch, router, and voice networks.
•Use of Change Management processes to plan and schedule upgrades and other changes.
•Configuration of Cisco routing and switching equipment.
•Configuration of Cisco Voice Infrastructure (CUCM, etc.).
•Configuration of servers and SAN equipment.
•Configuration and administration of VMware vSphere environments.
•Configuration and administration of Cisco firewalls to support corporate policy.
•Provide after-hours support.
•Vessel visits required for maintenance, troubleshooting etc. (rare)
Qualifications
•5yrs hands on experience.
•Extensive knowledge or all IT fundamentals (OSI model, DNS, DHCP, etc.).
•Extensive knowledge of servers, AD, Exchange, Cisco R & S, security and voice.
•VSAT knowledge a plus (from customer standpoint not provider).
•Will be required to travel (land, sea and air) to attend offices or vessels (infrequent)
•Strong service and communications skills.
•Must be able to work autonomously and as part of a team.
•Good organizational skills.
•Some proficiency in managing 3 rd party relationships.
Helix Energy Solutions Group is an equal opportunity employer.